Arcos

Field employees are given more callout opportunities because they can always be reached, 24 hours a day via home phone, cell phone, pager, temporary phone number, etc. While field employees can be reached at any time, they are also given more balance and control over their lives because the after-hours system is more detailed, organized and controlled. With this more organized and controlled system, field employees will no longer receive calls at home when they are already working because the operations staff will know exactly where they are at any time.

Detailed call logging information is given to field employees, eliminating any doubt that the callout process did not work correctly. ARCOS, Inc. stands by its solutions, guaranteeing that every solution will work, every time. Callouts are reliable, consistent and error free with ARCOS crew callout solutions based on the business rules of your company. Fair and equitable solutions mean there will never be any human error on any side of the call.

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