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The ARCOS crew callout system provides benefits to several users across the enterprise including: Executive Management, Labor Relations, Operations Staff, Field Employees and IT/Security.
News & EventsPress Releases
Dominion Virginia Electric Power presents highest award to ARCOS, Inc.—The Royal Diamond Award
Dominion Virginia Electric Power presented ARCOS, Inc. president Mitchell McLeod with the Royal Diamond Award, Tuesday, March 4, 2008.
Steve Chafin, Manager of the Emergency Preparedness Center at Dominion Virginia Electric Power, presented the award to McLeod in appreciation for outstanding customer collaboration and support.
The Royal Diamond Award is Dominion's highest award and is usually reserved for the recognition of Dominion employee excellence. The award symbolizes excellence, partnership and appreciation for outstanding performance.
The award was presented to McLeod during the ARCOS Annual Conference before the entire ARCOS user community in attendance at Gulf Power in Pensacola, Florida.
"We are pleased and honored to accept this prestigious award from Dominion Virginia Electric Power. Our partnership with Dominion has been instrumental in the development of the ARCOS product, as well as our corporate growth and success.” Mitch McLeod, President, ARCOS, Inc.
The Royal Diamond Award was presented to McLeod with the inscription: "Presented to The ARCOS Team In Appreciation of your Commitment and Dedication to Dominion. Your Passion for Innovation has Helped us Realize our Vision and Achieve a Higher Level of Success. Thank you From your Partners at Dominion Virginia Electric Power."
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Audiences Next steps
Audiences Executive Management
The executive managers within your company are given the opportunity to improve overall distribution operational efficiency and achieve dramatic results with ARCOS’ automated crew callout.
Audiences Labor Relations
Labor relations within the crew callout application provides full log trace reporting down to the individual phone call.
Audiences Operations Staff
Automated Crew Callout allows for consolidated dispatching and mobile dispatch to get the crew out at least 20% faster.
Audiences Field Employees
Field employees are given detailed call logging information to ensure that the callout process has worked properly.
Audiences IT/Security
ARCOS is hosted at a world-class facility with a warm back-up facility in Chicago, in case of primary system failure.