Corporate Office
ARCOS, Inc.
445 Hutchinson Avenue, Suite 700
Columbus, OH 43235
Main Number: 614.396.5500
Sales Inquiries: 614.396.5111
Media Inquiries: 614.975.7538
Fax: 614.847.7303
Email:info@rostermonster.com
Latest News
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- Utility Automates Callout with ARCOS May 29th, 2013
- SnoPUD Automates Callout with ARCOS May 22nd, 2013
- Utilities extending contracts with ARCOS May 6th, 2013
- Utilities Extend Contracts with Callout and Scheduling Management Expert ARCOS, Inc. January 31st, 2013
Events
SGA Marketing and Customer Experience Conference
August 12 - 14, 2013, The Roosevelt Hotel, New Orleans, Louisianna
ARCOS, Inc. Booth Number TBD
more infoMEA 90th Annual Gas Operations Technical & Leadership Summit
August 13 - 15, 2013, Mayo Civic Center, Rochester, Minnesota
ARCOS, Inc. Booth Number TBD
more infoMarcus Evans 13th Annual Outage Response & Restoration Management Conference
November 5 - 7, 2013 (tentative),
Atlanta, Georgia
ARCOS, Inc. Booth Number TBD
more infoPower-Gen International
November 12 - 14, 2013, Orange County Convention Center, Orlando, Florida
ARCOS, Inc. Booth Number 4779
more info
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Our goal was to standardize practices and procedures to speed up emergency repairs as well as scheduled maintenance.
James Jolly, Director of Dispatch Operations, Central Hudson Gas & Electric Corp.
We found it could take up to two hours to go through the manual telephone list--Now something that used to take two hours takes minutes.
William P. Herdegen III, (former) Vice President of Transmission and Distribution, Kansas City Power & Light
They have a very robust system, we believe. We consider it very top notch.
Jim Nowak, Emergency Restoration Planning Manager, American Electric Power
Like most companies, we have union contracts with many nuances. Each time a problem or scenario came up, the ARCOS people were very good at programming that situation into the algorithm.
William P. Herdegen III, (former) Vice President of Transmission and Distribution, Kansas City Power & Light
From 2008 to 2011, we received four J.D. Power and Associates customer satisfaction awards. We believe the new callout system played a part in winning those awards. The technology serves a strategic purpose because it trims restoration time. The system has also freed our DSOs to concentrate on managing their crews and outages.
A.C. “Bo” Sonntag, (former) Distribution Operations Supervisor Southern Maryland Electric Cooperative