Arcos

ARCOS allows managers and field service supervisors to easily see which crew members have been made unavailable due to required rest time, days off, etc. This real-time data can eliminate the “morning shuffle” and improve customer satisfaction.

ARCOS crew callout gives managers and supervisors the ability to interface to other critical operations systems, such as work management, mobile management, scheduling and business intelligence systems. This feature provides consistency across the organization, minimizing grievances and eliminating human error.

ARCOS allows executives and managers to view current and future resource levels, thereby allowing for more accurate projections of restoration times and required mutual assist resources. Our solutions also provide valuable management reporting and accountability statistics, essential for determining callout performance during the restoration process.

• Provides valuable callout response information with the Public Utility Commission
• Improves CAIDI and SAIDI
• Proven return on investment
• Saves management and staff time
• Unparalleled consistency throughout the process
• Reduced grievances
• Consolidated management reporting
• Reduced IT costs

ARCOS is more than an automated crew callout system, it is a resource management and employee availability tool to improve the overall operation. Go to our Dominion Case Study for an example of how ARCOS can directly impact your business

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