For Avista, Gas Leak Response is Automatic
Utility Horizons Quarterly Magazine - November, 2012
Since 2009, Avista has reduced its overall gas-leak response time by 13 percent, or an average of seven minutes per event. Read More
Latest News
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- SnoPUD Automates Callout with ARCOS May 22nd, 2013
- Utilities extending contracts with ARCOS May 6th, 2013
- Utilities Extend Contracts with Callout and Scheduling Management Expert ARCOS, Inc. January 31st, 2013
- Gainesville Regional Utilities Implemented ARCOS December 13th, 2012
Events
MEA 90th Annual Gas Operations Technical & Leadership Summit
August 13 - 15, 2013, Mayo Civic Center, Rochester, Minnesota
ARCOS, Inc. Booth Number TBD
more infoMarcus Evans 13th Annual Outage Response & Restoration Management Conference
November 5 - 7, 2013 (tentative),
Atlanta, Georgia
ARCOS, Inc. Booth Number TBD
more infoPower-Gen International
November 12 - 14, 2013, Orange County Convention Center, Orlando, Florida
ARCOS, Inc. Booth Number 4779
more infoDistribuTECH Conference and Exposition
January 28-30, 2014, Henry B. Gonzalez Convention Center, San Antonio, Texas
ARCOS, Inc. Booth Number 2852
more info
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Like most companies, we have union contracts with many nuances. Each time a problem or scenario came up, the ARCOS people were very good at programming that situation into the algorithm.
William P. Herdegen III, (former) Vice President of Transmission and Distribution, Kansas City Power & Light
Our goal was to standardize practices and procedures to speed up emergency repairs as well as scheduled maintenance.
James Jolly, Director of Dispatch Operations, Central Hudson Gas & Electric Corp.
We found it could take up to two hours to go through the manual telephone list--Now something that used to take two hours takes minutes.
William P. Herdegen III, (former) Vice President of Transmission and Distribution, Kansas City Power & Light
From 2008 to 2011, we received four J.D. Power and Associates customer satisfaction awards. We believe the new callout system played a part in winning those awards. The technology serves a strategic purpose because it trims restoration time. The system has also freed our DSOs to concentrate on managing their crews and outages.
A.C. “Bo” Sonntag, (former) Distribution Operations Supervisor Southern Maryland Electric Cooperative
They have a very robust system, we believe. We consider it very top notch.
Jim Nowak, Emergency Restoration Planning Manager, American Electric Power