Our ability to grow as a company has given us the opportunity to provide superior crew callout service to many distinguished and respected companies all over the country.

To read more about ARCOS, Inc. and how our customers have succeeded with our solutions, click on one of the articles below:

Electric Energy T&D Magazine, “Scheduling and Dispatching Success at Lee County Electric Cooperative”

Economics can change the type and amount of work a utility has to accomplish, thus affecting schedules. More>

Intelligent Utility magazine, “Speed, Satisfaction, and Safety: SMECO’s Callout Strategy”

Posted on April 10, 2012 If a transformer blows or an auto accident brings down a pole, a callout is what gets crews to the scene of an outage. More>

Power Magazine, “Automating Crew Callouts”

Progress Energy has adopted an emergency worker callout program that has eliminated manual dialing, improved work acceptance rates, and increased the speed of worker reporting.  More >

Crew Callout and Scheduling Expert ARCOS Hosts Ninth-Annual Conference for Utility Industry

COLUMBUS, OHIO– March 1, 2012 – ARCOS, Inc., a provider of crew callout and resource management systems, will host America’s electric, gas and power plant utilities at the Ohio software maker’s ninth-annual conference at the Naples Beach Hotel & Golf Club in Naples, Fla., from March 18

To Speed Up Power Restoration, Sam Houston Electric Coop and ARCOS Automate Crew Callout and Scheduling

COLUMBUS, OHIO– February 15, 2012 – Automating callout caught the attention of Sam Houston Electric Cooperative Chief Operations Officer David Babcock because he wants his dispatchers to focus on monitoring the utility’s IT systems, not calling linemen for emergency work. Babcock’s goal is

In Case of Emergency… Centralization and technology have helped one utility trim its emergency response time.

When a customer detects a problem with a natural gas line or meter, utility dispatchers, managers and service workers must react quickly. Download PDF..

Callout and Resource Management Expert Arcos Promotes Duff to CEO

COLUMBUS, OHIO — November 30, 2011 — Bruce Duff is the new chief executive officer of ARCOS, Inc., a developer of internet-based automated callout and resource management software for the utility industry. Duff succeeds ARCOS Founder Mitch McLeod who held the CEO role since creating the software

ARCOS, Inc. Wins Fast 50 Award

ARCOS, a provider of automated crew callout and resource management software, recently earned its fourth straight Fast 50 Award, an annual ranking of the 50 fastest-growing emerging companies in Central Ohio. Download PDF..

ARCOS Five-Time Winner of FAST 50 Award

COLUMBUS, OHIO — November 1, 2011 — ARCOS, Inc. has won its fifth consecutive Fast 50 Award, an annual ranking of the 50 fastest-growing emerging companies in Central Ohio. The Columbus Business First Fast 50 Award recognizes companies for financial growth and performance over the past three yea

Callout and Resource Management Expert ARCOS, Inc. Extends Contracts

COLUMBUS, OHIO — October 20, 2011 — Since the beginning of 2011, seven utility companies have renewed contracts with ARCOS, Inc. to use the Ohio-based software maker's internet-based automated callout and resource management system. Avista Corporation, Duke Energy, Florida Power & Light,