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The ARCOS crew callout system provides benefits to several users across the enterprise including: Executive Management, Labor Relations, Operations Staff, Field Employees and IT/Security.
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Utility Industry Crew Callout and Resource Management Leader, ARCOS, Inc., Continues Market Growth
COLUMBUS, OHIO – ARCOS, Inc., the leading provider of automated crew callout, resource management and solutions for utilities, is pleased to announce that Bruce Duff has joined the company as Vice President of Sales. In this role, Bruce will be responsible for all national sales initiatives and lead ARCOS, Inc.’s expansion in its core electric and gas utility market. Bruce will report directly to Mitchell B. McLeod President and CEO of ARCOS, Inc.
“Bruce’s proven track record in managing and leading sales efforts for high growth technology companies will be an invaluable asset as we enter into a strategic market expansion stage of the company,” said Mitchell McLeod, President and CEO of ARCOS, Inc. “He will be responsible for driving our continued growth initiative with leading electric and gas utilities who are looking to reduce their outage restoration time, improve customer satisfaction, and increase operational efficiency.”
Bruce has over twenty-five years of sales, marketing, and executive management experience working with technology companies at all stages of growth. His career has included leadership positions at Pathlore Software Corporation, Information Dimensions, Inc., and Foresight Corporation, with extensive experience in the software and professional services industries. He has a proven record of success building new and existing lines of business, growing and mentoring sales organizations, and dramatically increasing business volume and profitability.
About ARCOS, Inc.
The ARCOS Automated Crew Callout and Resource Management system is currently used by over thirty-eight progressive electric and gas utilities throughout the United States. The company has been a Central Ohio Business First “Fast 50” award winner for the past two years. ARCOS is offered as a web-based hosted service that provides proven results that improve operational efficiency. For more information, visit the company at www.arcos-inc.com, or call 614-396-5500.
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Audiences Next steps
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Audiences Executive Management
The executive managers within your company are given the opportunity to improve overall distribution operational efficiency and achieve dramatic results with ARCOS’ automated crew callout.
Audiences Labor Relations
Labor relations within the crew callout application provides full log trace reporting down to the individual phone call.
Audiences Operations Staff
Automated Crew Callout allows for consolidated dispatching and mobile dispatch to get the crew out at least 20% faster.
Audiences Field Employees
Field employees are given detailed call logging information to ensure that the callout process has worked properly.
Audiences IT/Security
ARCOS is hosted at a world-class facility with a warm back-up facility in Chicago, in case of primary system failure.