Power generation plants face a host of challenges. Modern crew callout and scheduling systems, like the ARCOS® Callout and Scheduling Suite, are essential in addressing the challenges.

Operational Efficiency

Power plants face pressure to execute contracts and conduct operations at the lowest costs. The ARCOS Callout and Scheduling Suite improves operational efficiency by reducing labor costs and keeping personnel focused on their core tasks instead of wasting their time making repeated phone calls trying to gather a crew.


Power plants must maintain generation output and minimize load reductions or de-rates to maximize revenue. Coal pulverizer breakdowns, boiler tube leaks, and other problems must be addressed quickly to prevent undue revenue leakage. The ARCOS Callout and Scheduling Suite plugs revenue leaks by minimizing downtime and reducing the amount of replacement power to be purchased.


Power plants face challenges to decrease grievances and improve morale, while targeting more productivity from their workforce. The ARCOS Callout and Scheduling Suite improves labor productivity and reduces callout related grievances by enforcing labor contract compliance and equalizing overtime opportunities to work.


Power plants must maintain critical staffing levels, or face fines from the FERC and NRC. The ARCOS Callout and Scheduling Suite addresses staffing levels through a centralized scheduling system, and with real-time alerts of staffing issues, and automating the callout process to fill shifts.

Emergency Preparedness and Response

Power plants must maintain readiness to react to natural disasters or terrorist threats. The ARCOS Callout and Scheduling Suite improves readiness through its centralized automated response system and mass notification capabilities.

Business Case

The ARCOS Callout and Scheduling Suite pays for itself through the reduction of hard costs alone. When soft costs are added, the decision to go with ARCOS is one of the easiest (and most profitable) ones you will ever make. The ARCOS suite is highly scalable, and will benefit your plant whether it is large or small. ARCOS is one of the only systems you will ever implement that will be up and running in less than three months, demonstrate real ROI within six months, completely pay for itself within one year, and result in positive cash savings year over year. The table below shows average savings; actual cases can vary.

Soft Cost Savings Opportunities

  • Accountability
    • Provide visibility into front-line performance
  • Transparency
    • Maintenance of homegrown system for data entry and reporting
  • Interrogation and Scrutiny
    • Court fees; Media training
    • De-rate costs; Buy power on open market
$250,000/yr+ $30,000/yr

Total Soft Costs


Hard Cost Savings Opportunities: Automating the crew callout process

  • Reduce callout supervisor time
  • Reduce callout documentation time
  • Reduce list maintenance time
  • Eliminate cost of grievances (avoiding) or settle-up costs

Total Hard Costs


Total Savings


Contact us and get a quote