Our Users Our Users
The ARCOS crew callout system provides benefits to several users across the enterprise including: Executive Management, Labor Relations, Operations Staff, Field Employees and IT/Security.
Services
A solution is only as good as the partner behind it
Having the right technology is just half the picture in meeting the complex communications needs of the utilities industry.
A true “total” solution means having an experienced partner who knows the inside process and how technology can make that process better. A partner who adds value, delivers responsive service and provides insight to your business.
From training to customization to systems integration, ARCOS, Inc. provides a wide array of services and support to help maximize your investment and prove that the right partner can make all the difference.
Customer Support - When you need technical support, assistance with the requirements definition process, troubleshooting, or just have a question, help is just a phone call or mouse click away.
Training - To help your staff become proficient on the ARCOS System with minimal impact on productivity, we offer Monthly Webinars and a Train-the-Trainer program.
Implementation Services - Our implementation process is a well-structured approach to ensure efficient delivery and deployment.
Customization Services - Big or small, your requests can be built into the ARCOS system to ensure a perfect fit for your business.
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Audiences Next steps
Audiences Executive Management
The executive managers within your company are given the opportunity to improve overall distribution operational efficiency and achieve dramatic results with ARCOS’ automated crew callout.
Audiences Labor Relations
Labor relations within the crew callout application provides full log trace reporting down to the individual phone call.
Audiences Operations Staff
Automated Crew Callout allows for consolidated dispatching and mobile dispatch to get the crew out at least 20% faster.
Audiences Field Employees
Field employees are given detailed call logging information to ensure that the callout process has worked properly.
Audiences IT/Security
ARCOS is hosted at a world-class facility with a warm back-up facility in Chicago, in case of primary system failure.