Webinars

Customer Support Webinars

Interactive webinars give customers a first-hand look at crew callout services

The monthly updates webinars program, which began in February 2007, was warmly greeted and heartily accepted by our customers, ensuring its continuation through 2008.

The program’s goal is to provide more information to customers about each month’s ARCOS release ahead of deployment, to assist customers in their testing efforts and their ability to disseminate change information to their users.

Prior to the inception of the webinar program, customers were made aware of upcoming changes through an e-mail notification system. The notification listed the upcoming changes and provided a brief description of each change. The monthly updates webinars pick up where that notification leaves off, demonstrating the changes in an online web-demo setting, providing a before and after picture of the ARCOS system in some cases, which may be worth more than a thousand words.



Bookmark and Share

Our Users Our Users

The ARCOS crew callout system provides benefits to several users across the enterprise including: Executive Management, Labor Relations, Operations Staff, Field Employees and IT/Security.

Audiences Executive Management

The executive managers within your company are given the opportunity to improve overall distribution operational efficiency and achieve dramatic results with ARCOS’ automated crew callout.

Learn More...

Audiences Labor Relations

Labor relations within the crew callout application provides full log trace reporting down to the individual phone call.

Learn More...

Audiences Operations Staff

Automated Crew Callout allows for consolidated dispatching and mobile dispatch to get the crew out at least 20% faster.

Learn More...

Audiences Field Employees

Field employees are given detailed call logging information to ensure that the callout process has worked properly.

Learn More...

Audiences IT/Security

ARCOS is hosted at a world-class facility with a warm back-up facility in Chicago, in case of primary system failure.

Learn More...