Our Users Our Users
The ARCOS crew callout system provides benefits to several users across the enterprise including: Executive Management, Labor Relations, Operations Staff, Field Employees and IT/Security.
Crew Callout Enterprise Edition
Major performance and flexibility designed for 500+ field employees
ARCOS Crew Callout Enterprise Edition is the fully configurable, fully customizable automation solution that provides the most comprehensive set of administrative, scheduling, reporting and tracking tools.
No matter how complex the labor-force business rules or how wide the variety of callouts and roster rotations, Enterprise Edition ensures compliance.
The ARCOS system tracks seniority data, job classifications, shifts and schedules, rest rules, overtime, sick time and many other exceptions. Positions are never overfilled and the calling process is free of human error to dramatically reduce grievances. Enterprise Edition also features complete call history reporting, including employees that were skipped and the reason why they were skipped for a full audit trail.
Features:
- Complex business callout rules
- Local agreements
- Simultaneous roster callout
- Detailed management reporting
- Integration with Payroll and Human Resource systems
- Enterprise-wide implementation and scalability
- Real-time integration platform
Benefits:
- Reduces restoration time
- Enables precise compliance with terms of each bargaining union agreement
- Tracks and reports every detail
- Provides centralized support for all rosters
- Employee data can be imported into the system automatically at regularly scheduled intervals through a direct link to the service—keeps employee information current without intervention
- Functions as a web-based service for minimal impact on infrastructure and resources
- Delivers best-of-breed components—Oracle and SUN
- Provides a world-class hosting facility for unparalleled Internet connectivity, redundancy and security, telecommunications expandability and system monitoring
- Exchange real-time employee availability information with work management, mobile management, etc.
Audiences Next steps
Audiences Executive Management
The executive managers within your company are given the opportunity to improve overall distribution operational efficiency and achieve dramatic results with ARCOS’ automated crew callout.
Audiences Labor Relations
Labor relations within the crew callout application provides full log trace reporting down to the individual phone call.
Audiences Operations Staff
Automated Crew Callout allows for consolidated dispatching and mobile dispatch to get the crew out at least 20% faster.
Audiences Field Employees
Field employees are given detailed call logging information to ensure that the callout process has worked properly.
Audiences IT/Security
ARCOS is hosted at a world-class facility with a warm back-up facility in Chicago, in case of primary system failure.