Resource Allocation Solutions

Configurable. Compliant. Cost-effective.

When the power goes out, you lose money. Restoring it quickly means restored revenue—and happy customers.

The ARCOS system provides a high-performance, web-based communication and response allocation platform that automates the complex crew callout process and enables instant notification of employees and customers. But ARCOS is more than just an automated crew callout system.

ARCOS improves the entire operation 24/7 by providing real-time employee availability information to work management, storm management, mobile workforce management and business intelligence systems. The result is consolidated reporting, solid metrics for proof of performance during the restoration process, more accurate projections of restoration time and reduced IT costs—all from one easy, proven resource.

 

 

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Our Users Our Users

The ARCOS crew callout system provides benefits to several users across the enterprise including: Executive Management, Labor Relations, Operations Staff, Field Employees and IT/Security.

Audiences Executive Management

The executive managers within your company are given the opportunity to improve overall distribution operational efficiency and achieve dramatic results with ARCOS’ automated crew callout.

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Audiences Labor Relations

Labor relations within the crew callout application provides full log trace reporting down to the individual phone call.

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Audiences Operations Staff

Automated Crew Callout allows for consolidated dispatching and mobile dispatch to get the crew out at least 20% faster.

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Audiences Field Employees

Field employees are given detailed call logging information to ensure that the callout process has worked properly.

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Audiences IT/Security

ARCOS is hosted at a world-class facility with a warm back-up facility in Chicago, in case of primary system failure.

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