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Job Introduction

At ARCOS we are making a difference in the lives of local communities every day, especially during emergencies such as weather (storms) and rebuilding the old infrastructure of utilities in the United States.   

ARCOS is the leader in delivering SaaS solutions for managing resources, ensuring accurate, compliant shift scheduling and automatic planning for all types of events. The ARCOS solution reports on the up to-the-minute location and status of equipment and crews via mobile workforce management technology for utilities and other critical infrastructure, like airlines, manufacturers, and industrial facilities. The ARCOS platform helps organizations save time and money, while improving customer satisfaction and the efficiency, safety, and accuracy of operations.

 

Job Description

As the General Manager of the CONFIDENTIAL Business Unit, you will lead and manage all business operations of a $3 million revenue business unit focused on selling communications solutions to regulated industries. This role requires a dynamic leader with strong SaaS business model acumen, an understanding of the telecommunications industries, and experience in driving revenue growth and operational excellence.

ESSENTIAL JOB FUNCTIONS

Strategic Leadership:

  • Develop and implement strategic plans to drive business growth and achieve revenue targets.
  • Identify market trends, customer needs, and competitive dynamics to inform product development and sales strategies.
  • Lead market expansion initiatives and identify opportunities for new revenue streams within the utility sector.

Sales, Marketing, and Business Development:

  • Drive sales efforts to acquire new utility customers and expand the business with existing clients.
  • Build and maintain strong relationships with key decision-makers in utility companies.
  • Define & implement effective sales strategies, pricing models, and promotional activities.
  • Monitor sales performance metrics to achieve growth targets.
  • Evaluate and foster alternative sales / reseller channels.  

Product Management:

  • Work closely with the ARCOS product development team to enhance existing communication solutions and develop new products/features tailored to utility industry needs.
  • Define product positioning, messaging, and go-to-market strategies to drive adoption and market penetration.
  • Gather customer feedback and market insights to inform product roadmap prioritization and development efforts.

Operations and Financial Management:

  • Manage the business unit budgeting, forecasting, and resource allocation. 
  • Ensure efficient and cost-effective operations while maintaining high-quality standards and customer satisfaction.
  • Analyze financial performance metrics and implement strategies to optimize profitability and operational efficiency.

Team Leadership and Development:

  • Coordinate a small cross functional team to ensure alignment between marketing, sales, product, and technology initiatives.
  • Directly manage 3-person go-to-market team; coordinate additional 4-person product & technology team to drive business unit outcomes.
  • Foster a culture of collaboration, innovation, and accountability within the business unit.
  • Other duties as assigned.

Do you have what it takes?

  • Bachelor's degree in Business Administration, Marketing, Engineering, or a related field, or the equivalent experience.
  • Proven track record of success in sales leadership roles within the software or technology industry, with specific experience in utility companies preferred.
  • Strong understanding of utility industry trends, regulatory environment, and customer challenges.
  • Excellent strategic planning, analytical, and problem-solving skills.
  • Leadership and interpersonal skills, with the ability to motivate and inspire cross-functional teams.
  • Demonstrated ability to drive revenue growth, manage P&L, and deliver results in a dynamic and competitive market.
  • Effective communicator with the ability to articulate complex concepts clearly and concisely.
  • Ability to travel up to 20%, including domestic and international. Ability to travel by air is mandatory. Must possess a valid driver’s license.

Company Culture
At ARCOS, we believe in fostering a culture of ownership, accountability, and teamwork. We value the collective strength of our team and understand that our success results from our collaborative efforts. We're not just looking for employees; we're seeking partners in our mission. If you take pride in your work, are always eager to learn and grow, and believe in the power of teamwork, we want you on our team.

Benefits
You will be eligible to participate in ARCOS health benefits to include (100% employer-paid dental and vision premiums for single coverage), 401(k) with company match, generous PTO plan, Summer hours and a technology stipend just to name a few. Please visit our Careers page (www.arcos-inc.com/careers) to learn more about all of these great benefits.

Compensation
The targeted base salary range for this position is $170k - $200k based on relevant skills, experience and other job related knowledge, with an annual bonus eligibility of up to 20% of the base salary, depending on company and individual performance.

Skills

 

ARCOS is committed to creating an environment of mutual respect where equal opportunities are available to all. We embrace the diversity of our team members and are dedicated to creating an inclusive environment for all employees. Discrimination will not be tolerated within our organization; we encourage all walks of life to apply. We stand behind the belief that the more diverse and inclusive we are, the more impactful our work will be. All employment is decided based on qualifications, merit and business need.