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ARCOS VP of Sales receives Patriot Award for tremendous leadership

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The Employer Support of the Guard and Reserve Patriot Award is a prestigious award granted to supervisors that go above and beyond to support a military Service members commitment and dedication to the country. ARCOS’ own VP of Sales, Michael Brubaker, recently won the award for his leadership and encouragement of Master Sergeant, Andrew Livingston.

ARCOS strives to empower employees to live out the companies core values through their integrity and daily commitment to solving the utility industries toughest challenges. As an illustration of their teamwork and dedication, Livingston nominated Brubaker for his continued support of the actions and sacrifices Livingston makes in serving our country as an active duty Reservist in the United States Air Force.  ARCOS is proud to see its employees foster the core values that help us to deliver the best services to our customers and utilities.

Michael Brubaker Receives Patriot Award

Top 5 MUST SEE Sessions Distributech 2018

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JANUARY 23 – 25, 2018 | SAN ANTONIO, TX
HENRY B. GONZALEZ CONVENTION CENTER

We are really excited about Distributech 2018 this year!

#5 Keynote

Paula Gold-Williams
Paula Gold-Williams
President & CEO,
CPS Energy

Paula Gold-Williams is President & Chief Executive Officer (CEO) of CPS Energy. She assumed the role on July 25, 2016, after serving in the interim capacity for nine months.
As President & CEO, Paula leads its more than 3,000 team members with the vision she has coined “People First,” whereby CPS Energy is evolving its efforts to create and deliver value to its employees, customers and community into a new age of energy solutions.Paula Gold-Williams Read More

Webcast: Slash Restoration Times with Automation

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March 22, 2018

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Webcast: Electronic Rostering for Managing Contractors

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March 20, 2018

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Webcast: New Technologies for Deploying ICS for the Utility Industry

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March 13, 2018

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Webcast: Getting Contractors & Impacted Utilities on the Same Page

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Feb 22, 2018

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Webcast: Slash Restoration times with Automation

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February 20, 2018

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Top Session Pick for DistribuTECH ’18: Alabama Power & Damage Assessment with Brad Baugh

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Distributech 2018 be in San Antonio this year January 23-25th at the Convention center and will host over 300 utilities and 13,000 attendees.  With more than a dozen session tracks there’s something for everyone. If you have to prioritize your sessions at Distributech 2018, be sure to put Brad Baugh’s session at the top of your list.

After Major Events, Utilities Assess Damage to Gauge What’s Needed for Repairs. Alabama Power’s new Mobile Damage Assessment Tool Cuts the Process From Days to Hours, Using GIS, Smartphones and Tablets

Brad Baugh, Alabama Power
Room: 210A
Thursday, January 25, 2018: 8:00 AM – 9:30 AM
Mobile Solutions track

Utilities can considerably improve restoration time by automating the damage assessment process – eliminating the paper maps alone can help utilities get work in the hands of accessors at lightning speed – and returned back to the storm center in real time…which means repair crews and be dispatched faster to improve restoration times.  There’s a host of other benefits which we’re sure Brad will cover and you won’t want to miss.

The ARCOS team will be on site too and if you’re attending, please let us know so we can meet you and introduce you to other ARCOS customers.  We’ll also be at booth #2763 if you need us.

 

Could you provide regulators with a storm report in hours vs days?

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Two days ago, Maine’s regulators ordered power companies to complete a storm report detailing their response to the October windstorm that knocked out power in the Northeast to half a million people. The regulators want a report within 30 days describing the daily outages as well as contractor-specific dates, times, locations, equipment and number of crews during restoration. The utilities also need to report in detail about mutual assistance and how they coordinated with state and local officials during restoration.

In addition to detailing the costs incurred to restore, the commission wants details on all external resources used, including contractors and utilities, and how they coordinated with state and local officials during restoration.

How many hours – or days – would it take your utility to pull this together?

Crew Manager Timeline Dashboard

Moving this timeline bar forward or back provides a snapshot of the status and distribution of crews at any given time. All information can be exported to a CSV or Excel file.

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With ARCOS, Tennessee American Water reduces response time to fix water main breaks

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ARCOS® LLC has implemented its Software-as-a-Service ARCOS CallOut® and Scheduling solution at the Chattanooga, Tenn.-based Tennessee American Water to automate how the utility’s distribution department responds to customer emergencies. For Tennessee American Water, a subsidiary of American Water, responding to emergencies includes making calls to the utility’s employees to locate available crews to restore water main breaks and shut off meters during after-hours, unplanned events.