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Press Releases

Crew Call Out Software Installed at Wisconsin Public Service and UPPCO

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ARCOS, Inc., reports that Wisconsin Public Service Corporation (WPS) and Upper Peninsula Power Company (UPPCO), utility subsidiaries of Integrys Energy Group, are putting in place the ARCOS System, software that automatically assembles emergency response teams when trouble strikes after hours.

Salt River Project Powers Automated Crew Call Out with ARCOS Software

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Salt River Project (SRP), America’s third-largest public power utility, doesn’t pick up the phone to call its maintenance crews after hours if a transformer goes out or a pole comes down. Instead, the Phoenix-based utility now relies on a hosted, internet-based application to identify available crews, call them, analyze responses and report on the outcome.