Uniting utility service providers, contractors and utilities, to provide shared resources quickly and accurately in a fully documented process.
SUBMIT AND PROVIDE RESOURCES AND UTILITIES TO CONTRACTORS QUICKLY AND EFFICIENTLY
Resource Assist™ bridges the gap between utility service providers, contractors, contractor resources, and utilities. During emergencies or other major construction-related events, utility service contractors must fulfill and satisfy requests for resources from many utilities in a timely and accurate manner.
This challenging process has previously meant responses take a substantial about of time. Contractors often respond to challenges that occur in hours rather than minutes as it takes them time to accurately communicate business needs and satisfy customer demand. Another time-lengthening factor is that they often have little visibility in terms of resource location, which can result in difficulties when trying to bill customers effectively.
With Resource Assist for Contractors, these construction issues are no longer the norm. ARCOS has created a centralized resource platform for contractors that works to unite utility service providers and utilities, automating the negotiation and commitment of resources to utilities.
Contractors now can quickly review, respond, and adapt resources promptly so customer resource requests can be met. Contractors can access the standard specifications of many different utility projects in a single platform, eliminating much of the manual work and data re-entry currently required in current resource and construction trends. Our platform allows resources for contractors to be visible all in one place. The process can be efficiently streamlined with resources easily visible and formatted effectively.
INTERESTED IN SEEING RESOURCE ASSIST FOR UTILITIES?
Go to the Resource Assist page.
HOW DOES RESOURCE ASSIST WORK?
Resource Assist is a web-based application that gives construction-relatedbusinesses and their utility customers complete visibility of the resources they’ve requested, the resources you’ve promised, and the resources that have arrived on-site. The application provides instant access to the standard specifications of a project and a complete chronology of all requests, responses, confirmations, and releases – greatly aiding reporting and invoice reconciliation.
Anybuilding contractor that does business with Cooperative, Municipal, or Investor Owned Utilities, can qualify to register their company in Resource Assist. By registering and providing detailed information in the contractor profile, the Resource Assist application can easily search the contractor database for resources needed.
If a utility wants to request resources from a contractor or contracting business, they can send an invite to connect with them. Invitations to connect are received via the email address provided in the profile. Once the building contractor and utility are connected, requests can be received and anelectronic exchange of resource information can begin. No subscription or fees apply.
As a Resource Assist user, you will be able to manage all crew rosters in one place using ARCOS, the industry-standard in utility resource management. Once your crew rosters have been established in ARCOS, you can grant your utility customers access to load your resources directly into their systems – a massive data entry time saver for you and your customers. ARCOS is trusted by more than 130 utility, engineering, and other construction-related companies, including many of the top 25 utility companies in the United States.
BENEFITS FOR CONTRACTORS:
- Contractors and project managers can quickly review and respond to customer resource requests.
- Contractors and project managers can easily manage resources and quickly transfer them from one customer utility to another.
- Contractors and project managers can revise and repurpose resources and materials, allowing them to quickly adapt when originally requested resources and materials that clients no longer need become available. This repurposing provides for simple and effective financial gains as building resources and materials are less likely to be unused.
- Contractors and project managers can get paid faster thanks to the better management of crew rosters and project time-frames.
AN IMPORTANT NOTE
Note that until you are invited by your utility customer, you will not be able to receive resource requests from your utility customers.
ARCOS requires an approval process to ensure our utility customers are seeing qualified utility contractors. Once you complete your registration request, ARCOS will verify your company information and notify you via email if you are approved. The approval email will provide instructions on how to complete your profile. The more profile information provided, the more likely you will be found in building contractor searches conducted by utilities.
WHO SHOULD REGISTER FOR RESOURCE ASSIST:
Contractors that typically register:
- Are currently providing contracted construction-related services for Cooperative, Municipal, and/or Investor-Owned Utilities
- Typically have 75 or more employees
A FREE VERSION OF RESOURCE ASSIST IS HERE!
What is Resource Assist Lite? Resource Assist Lite is a free version of the Resource Assist platform available to ARCOS utility customers and participating utility service providers. Resource Assist Lite can help the utility industry with building contractor resources.
Resource Assist Lite helps organizations respond, repair, and restore service faster during mutual assistance and other significant events, such as hurricanes and wildfires. Read more in our press release and watch the Resource Assist Lite demo video here.