COVID’s Impact on Managing Operations: Activate your Workforce Automatically During Emergencies

By April 30, 2020Blog

The recent pandemic has shown us that organizations have to be ready for anything – natural disasters, pandemics, and even cyber-attacks. When the unexpected happens, your demand for staffing, as well as material resources like equipment can change quickly. During events of this magnitude for this pandemic, the amount of time it takes for your company to adjust your resources can be the deciding factor between managing an emergency event smoothly or taking a large hit to your productivity and bottom line due to inefficiencies caused by manual processes. Whether you’re using the Incident Command System or another emergency response structure, the ability to stand up your teams and fill those important roles in your org chart is critical. Fortunately, there are solutions that allow for a real-time view of all of your resources that are truly available (versus what is on the schedule), so that you can make quick decisions based on the type of event you are experiencing.

One of the most important factors during any emergency event is consistent and clear communication. Many times you need to get an emergency message out to your workforce, whether it’s a quick notification to inform your workers that shifts are changing to lower transmission of a virus, that some departments are working remotely, or you may even need to notify specific groups (such as Maintenance) that a piece of equipment needs to be serviced. With an automated solution, you could even send messages to help support the current social distancing measures we’re experiencing, by letting workers know of a new government order or changing work conditions. By automating some of these tedious tasks, you can remove wasted time from critical operations and allow your managers to focus on productivity and safety. 

During a pandemic like we are facing today, or other unexpected emergencies, real-time information is critical. With full situational awareness into your workforce availability and resources, decision-makers can assess, respond and handle unexpected circumstances quickly. Automation of some of these manual processes and having a single source of truth for all of your resources can help maintain production or service levels when it counts – not to mention prevent loss of revenue due to workforce gaps or equipment issues. 

Are you seeing the theme here? What do companies need to manage their workforce and operations at their maximum potential during emergencies? Information and automation of manual, disparate processes. That’s why the ARCOS platform will also act as a centralized, cloud-based location to scale resources up and down according to your emergency plan and business rules, provide real-time information and communicate instantly when it counts. With ARCOS’ robust API, you can even pull in data from legacy systems such as payroll, human resources, asset management or work management systems in order to ensure you have the full picture of your operations. Once the smoke clears and business as usual resumes, you can do a full historical look back so you’ll be prepared for the next emergency. Whether it’s daily operations or the next unprecedented event, ARCOS will keep you and everyone in your organization on the same page.

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