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Empire District Electric Company Aims to Reduce Duration of Power Outages and Water Repairs with ARCOS

By August 27, 2013Press Releases

Empire District Electric Company will soon hang up its after-hours manual phone dialing process for calling crews and, instead, rely on the Software-as-a-Service ARCOS Suite to automatically call and assemble crews to restore power and fix water leaks. Empire purchased the ARCOS Suite to reduce outage times as part of “Operation Toughen Up,” an initiative for strengthening the company’s delivery system.

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