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Evolution of Grid, Crew Management Take Spotlight at ARCOS Conference

By February 29, 2016Press Releases

Columbus, Ohio – February 29, 2016

ARCOS® LLC, a provider of crew callout and crew management solutions, will host 59 Canadian and U.S. electric, gas and power plant utilities at the 13th-annual ARCOS Conference in Chandler, Ariz., from March 6 – 9, 2016. Utility speakers from across North America will showcase how crew management technologies have evolved to enhance response time and performance metrics. Arizona Public Service will deliver the conference keynote session titled “Operating the grid like never before.”

The conference agenda includes roundtable discussions featuring emergency management experts from American Electric Power, Con Edison and Portland General Electric. Emergency management leaders from these utilities will facilitate an exchange of ideas on how to improve response time for gas leaks, emergent work and outages with ARCOS solution’s such as Crew Manager. Identifying efficiencies in the way utilities can manage resources and logistics during daily operations and major events is a focus of the sessions.

At the conference, ARCOS and its utility partners will present nearly 40 sessions including: what it takes to operate and maintain today’s changing electrical grid; improving response rates for first responders with the ARCOS Closest-to-the-Trouble solution; managing crew call outs from a mobile solution at Pacific Gas & Electric; and improving customer satisfaction with the ARCOS SIREN® Mass Calling solution.

“We’re again bringing together dozens of North America’s best utilities in a way that allows them to collaborate one-on-one, in small and large groups and via mobile technology; attendees will learn about and share the very best practices for managing emergencies, daily operations and crews,” said Bruce Duff, chief executive of ARCOS. “There are also numerous ad-hoc discussions and dedicated sessions for attendees to give input and recommendations that actually affect the design of ARCOS’s technologies.”

ARCOS will also provide conference participants an opportunity to attend ARCOS University, a line-up of how-to sessions offering benchmarks and case studies for getting the most out of ARCOS’s solutions. To review the conference agenda or register, visit


ARCOS® is the North American leader in delivering crew callout and crew management SaaS solutions to the utility industry. ARCOS automates crew assembly and management daily and during emergencies, ultimately helping to restore energy faster, yet safely, to communities. The award-winning solution helps utilities save time and money, while improving customer satisfaction. Learn more about ARCOS emergency resource management software at


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