Hydroplants Automate Notifications to Customers, Public Officials

Even when utilities try their best to get word out about a planned outage or change in water flow level, customers often say they never received information. Door hangers left by utilities on front doors can easily fall off or go unnoticed by consumers using a different entry point. Manually dialing municipalities downstream from a hydroelectric power plant requires time away from other operations, sometimes up to an hour or more.