Software for Electric Call Outs

Simplify Crew Scheduling and Electric Resource Management

Electric utilities are under constant demand to keep communities up and running on the power they rely on day to day.

ARCOS Callout and Crew Management solutions are specifically designed to help electric companies manage situations such as downed lines or poles, weather related outages, equipment failure, and other unplanned events and emergencies.

Shareholders, regulators, and customers are demanding faster response from electric companies. ARCOS simplifies this process for you. Our call out and scheduling software speeds up the process of calling out crews and managing your emergency resources through automation. It provides one centralized place to manage resources and helps you to pre-plan for and place the right people are at the right place at the right time.

Regulators, executives, and labor leaders are demanding transparency in metrics, resources, compliance, and safety. ARCOS provides the information, tools, dashboards and reports you need for quick and easy insight into crews during a major restoration event. Having this information at your fingertips allows you to improve cost recovery with regulators, report instantly with real-time information to executives, and have a snapshot of events to review with labor leaders.

Whether you are an Investor Owned Utilitiy (IOU), electric co-op or public power, you can realize cost savings, save time, and reduce risk by automating the management of emergency crew and resources, with ARCOS. Learn more about successful automation for calling out crews and managing day to day dispatching and emergency resources.

Managing Complex Storm Assignments at Consolidated Edison Company of New York

Electric Light & Power
How Consolidated Edison is coordinating with municipalities and using ARCOS to overcome scheduling challenges during large storm situations.
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Electric Cooperative: Speed, Satisfaction & Safety – J.D. Power Utility Award Winner

Intelligent Utility
Southern Maryland Electric Cooperative: SMECO received four J.D. Power and Associates Customer Satisfaction Awards after installing the ARCOS Suite.
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ComEd Automatically Manages Blue-Sky and Dark-Sky Crews

Electric Light & Power
How the addition of ARCOS Crew Manager has helped ComEd reduce response time during storm situations and manage both internal and external crews.
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