We live in a time where a solution is available for every problem.
Sometimes it is difficult to find the right solution, to the right problem, at the right time – this is exacerbated when the options are spread far and wide, and might only address parts of the problem you are looking to solve.
So, ARCOS thought, how can we help utilities, from multiple industries, with unique problems they are individually facing, find what they need NOW? With this question in mind, we came up with a concept to illustrate an event that takes place across multiple utility types to show from start to finish how our solutions can address the full cycle of the most severe problems you may experience. That concept – The ARCOS Storm.
What is the ARCOS Storm?
ARCOS Storm is a full cycle storyline that describes how a massive storm event affects multiple industries – electric, gas, water. Each industry storyline is split into 4 segments, Plan, Respond, Restore, Report, in order to highlight challenges that are faced and the associated solutions through the lifecycle of an unplanned event.
How do I access ARCOS Storm?
We have already begun releasing content for ARCOS Storm, beginning with our intro page and the Plan section for each industry (electric, gas, water). Over the coming weeks, we will be adding additional sections to our industry pages where you can follow the progress and response to the event by specific industry. Additional content, including blogs and videos may be released as well, so keep an eye out!
Quick tip: While going through the ARCOS Storm, we recommend visiting the other utility types and reading their story as well. We have found that even with different operations, many readers have found other perspectives of the same event to be insightful and influential in how they think about event response.
And you think 2017 was tough?
Some statistics from 2017:
- According to NOAA/NEI – There were 16 billion-dollar disasters in the US totaling over $300 billion – a new record
- Per the World Economic Health Forum – Extreme weather is the #1 global risk in terms of likelihood for a second consecutive year
Yes, 2017 was a quite a year for storms, fires, floods, winds, tornadoes – – you name it, North America got hit with it. Each and every time our customers rallied to the challenge – defeating the endless challenges that prevented electric, gas and water service flowing.
We wanted to capture for you how our customers used technology to reduce restoration time, better deploy resources, and improve customer satisfaction. But those of you in the industry know how it is. After each event, there is so much reconciling of information – much of which is sensitive – which prevents our customer’s heroic stories from being told.
Introducing The ARCOS Storm
ARCOS Storm is a full cycle storyline that describes how a massive storm event affects multiple industries – electric, gas, water. Each industry storyline is split into 4 segments, Plan, Respond, Restore, Report, in order to highlight challenges that are faced and the associated solutions through the lifecycle of an unplanned event. We took the customer stories we learned about over several storm seasons and packaged them up into a storyline so that all utilities can learn from the experience of our customers. Our first installment focuses on the planning and how utilities in the electic, gas and water segments use technology to help them plan better for unplanned events.
Have a story you want to share? Let us know and we’ll incorporate it into our storm series.