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The latest news on utility resource management

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Avista Reduces Overall Gas Leak Response Time by 13%

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A rapid and efficient response to gas leaks matters to utilities and their stakeholders. Companies and regulators monitor response times, as slow responses to gas orders, carbon monoxide leaks or damaged gas lines can lead to increased risk and regulatory scrutiny. Most important, a raid, efficient response helps ensure safety and reliability.

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Tracking Workers Easier in a Digital World

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Columbus software company Arcos Inc. has made a niche for itself helping gas and electric utilities quickly assemble repair crews after a storm or other emergency. Customers, such as American Electric Power, using the Callout and Scheduling Suite have found additional uses for the software in day-to-day operations.

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ARCOS SOS Software Rallies “All-hands” for Storm Duty

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ARCOS, Inc. has developed a new add-on module for its ARCOS® Callout and Scheduling Suite that utility companies can tap to mobilize workers – other than line crews – for major storm duty. Dubbed ARCOS System Outage Staffing, or SOS, the software alerts workers to assume storm jobs such as guarding wires, patrolling sites, liaising with local officials or setting up a contractor staging area.