A rapid and efficient response to gas leaks matters to utilities and their stakeholders. Companies and regulators monitor response times, as slow responses to gas orders, carbon monoxide leaks or damaged gas lines can lead to increased risk and regulatory scrutiny. Most important, a raid, efficient response helps ensure safety and reliability.
The latest news on utility resource management
ARCOS, Inc. released its ARCOS® Crew Manager software to give utility storm managers and others access to a computer-generated board for visually organizing and mobilizing crews required during large power restoration events.
In 2013, ARCOS LLC won its seventh straight Fast 50 Award – the annual ranking of the fastest-growing emerging companies in Central Ohio. The Columbus Business First Fast 50 Award recognizes companies for financial growth and performance over the previous three years.
Columbus software company Arcos Inc. has made a niche for itself helping gas and electric utilities quickly assemble repair crews after a storm or other emergency. Customers, such as American Electric Power, using the Callout and Scheduling Suite have found additional uses for the software in day-to-day operations.
How Consolidated Edison coordinates with local municipalities and uses ARCOS SOS to overcome scheduling challenges during large storm situations.
ARCOS, Inc. has developed a new add-on module for its ARCOS® Callout and Scheduling Suite that utility companies can tap to mobilize workers – other than line crews – for major storm duty. Dubbed ARCOS System Outage Staffing, or SOS, the software alerts workers to assume storm jobs such as guarding wires, patrolling sites, liaising with local officials or setting up a contractor staging area.
Salt River Project, a Phoenix, Arizona, U.S.-based utility, relies on an Internet-based application to identify available crews, call them, analyze responses and report on the outcome.
Prior to 2010, LCEC was using an automated dialing tool but it offered no reporting, metrics or analysis. Enter: ARCOS® Callout and Scheduling Suite. Find out how using ARCOS, a cloud-based scheduling and callout tool, led to success and efficiency for Lee County Electric Cooperative during the economic downturn.
Progress Energy has adopted an emergency worker callout program that has eliminated manual dialing, improved work acceptance rates, and increased the speed of worker reporting.