The latest news on utility resource management

ARCOS, Inc. has developed a new add-on module for its ARCOS® Callout and Scheduling Suite that utility companies can tap to mobilize workers – other than line crews – for major storm duty. Dubbed ARCOS System Outage Staffing, or SOS, the software alerts workers to assume storm jobs such as guarding wires, patrolling sites, liaising with local officials or setting up a contractor staging area.
Salt River Project, a Phoenix, Arizona, U.S.-based utility, relies on an Internet-based application to identify available crews, call them, analyze responses and report on the outcome.
Prior to 2010, LCEC was using an automated dialing tool but it offered no reporting, metrics or analysis. Enter: ARCOS® Callout and Scheduling Suite. Find out how using ARCOS, a cloud-based scheduling and callout tool, led to success and efficiency for Lee County Electric Cooperative during the economic downturn.