RESOURCE ASSIST – FOR CONTRACTORS

Uniting contractors and utilities, to provide shared resources quickly and accurately in a fully documented process.

SUBMIT AND PROVIDE RESOURCES TO UTILITIES QUICKLY AND EFFICIENTLY

Resource Assist™ bridges the gap between contractors and utilities. During emergencies or other major events, contractors must fulfill and satisfy requests for resources from many utilities in a timely and accurate manner. This challenging process has previously meant responses occur in hours as a result of trying to accurately communicate customer needs and satisfy that demand. This has been paired with low visibility into resource location, resulting in difficulty to effectively bill customers.

With Resource Assist for Contractors, this is no longer the case. ARCOS has created a centralized platform that unites contractors and utilities to automate the negotiation and commitment of resources to utilities. Contractors now have the ability to quickly review, respond, and adapt resources quickly to meet customer resource requests in a single platform, all while eliminating much of the manual work and data re-entry currently required in the process.

INTERESTED IN SEEING RESOURCE ASSIST FOR UTILITIES?

Go to the Resource Assist for Utilities page.

WHAT IS RESOURCE ASSIST:

Resource Assist is a web based application that gives you and your utility customers full visibility of the resources they’ve requested, the resources you’ve promised and the resources that have arrived on-site. The application provides instant access to a complete chronology of all requests, responses, confirmation and releases – greatly aiding reporting and invoice reconciliation.

As a Resource Assist user, you will be able to manage all crew rosters in one place using ARCOS, the industry standard in utility resource management. ARCOS is trusted by more than 130 utility companies, including the top 25 in the country. Once your crew rosters have been established in ARCOS, you can grant your utility customers access to load your resources directly into their systems – a huge data entry time saver for both you and your customers.

BENEFITS FOR CONTRACTORS:

  • Quickly review and respond to customer resource requests
  • Easily manage your resources and quickly transfer them from one customer utility to another
  • Revise and repurpose resources – quickly adapt when customer utilities end up no longer needing resources they requested and provide them to the next customer
  • Get paid faster

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