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The Latest News on Gas and Electric Utility Resource Management

Double Trouble | Back-to-Back Storms Prepare Avista's Incident Command System

Through the wind and the rain, Avista comes out triumphant against two powerful storms while using ARCOS call-out solution.

A Decade of Change - Entergy Weathers the Storm

Ten years after Hurricane Katrina, Intelligent Utility looks back at the impressive planning, preparation and emergency response by Entergy in the face of challenging circumstances.

Automatically Knowing Who is Closest to the Trouble

The Midwest Energy Association features the Columbia Gas companies of NiSource and how they are using automated call out and proximity based technology to improve efficiency and response time during an emergency event.

WPS Using New Technologies for Emergency Management and Mass Communication

Wisconsin Public Service is keeping up with instant information by using the ARCOS SIREN Mass Calling feature to efficiently notify customers during emergency events and unplanned service disruptions.

Cobb Attacks Emergencies with Automated Call Out

Cobb Electric Membership Corporation adopts the ARCOS® Callout and Scheduling Suite for emergency management and restoration.

Hydro Plants and Gas Utilities Automate Notifications to Customers

How the usage of ARCOS SIREN Mass Calling has changed the way Wisconsin Public Service relays outages or water flow level changes to their customers, enabling faster communication and instant information updates.  

Grant PUD Automates Crew Call Out and Emergency Dispatch

Grant Public Utility District in Washington is automating electric crew callout and dispatch with ARCOS® Callout and Scheduling Suite, reducing response time during outages.  

Wisconsin Public Service Implements Mass Notification for Hydro Plants

Wisconsin Public Service (WPS), a subsidiary of WEC, stays current in the instant information age by using ARCOS SIREN Mass Calling to notify customers of gas service disruptions or changes in water flow.

Crew Availability Unites Union and Utility

How Pacific Gas & Electric created a positive working relationship with their union through the implementation of an automated callout system.

Managing Complex Storm Assignments at Consolidated Edison Company of New York

How Consolidated Edison coordinates with local municipalities and uses ARCOS SOS to overcome scheduling challenges during large storm situations.

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