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The Latest News on Gas and Electric Utility Resource Management

Eversource Energy Implements Crew-Management Automation

ARCOS has implemented its Crew Manager solution for Eversource Energy to increase completion rates for planned work. The resource management solution enables centralized crew planning that employees across the service territory can run during blue-sky days and major events. With centralized data about crews and resources, Eversource is able to operate more efficiently across 40 work centers in three states.

Utility equipment: Crew callout and scheduling solution automated

With the ARCOS® Callout and Scheduling solution, the 650-square-mile Turlock Irrigation District (TID), one of four California irrigation districts providing water and electricity, has reduced by up to 60 minutes the time it takes to identify and assemble crews for restoration work. The ARCOS technology replaced paper lists that the utility’s control center operators relied on to call out linemen available to return power after an outage.

Double Trouble | Back-to-Back Storms Prepare Avista's Incident Command System

Through the wind and the rain, Avista comes out triumphant against two powerful storms while using ARCOS call-out solution.

A Decade of Change - Entergy Weathers the Storm

Ten years after Hurricane Katrina, Intelligent Utility looks back at the impressive planning, preparation and emergency response by Entergy in the face of challenging circumstances.

Automatically Knowing Who is Closest to the Trouble

The Midwest Energy Association features the Columbia Gas companies of NiSource and how they are using automated call out and proximity based technology to improve efficiency and response time during an emergency event.

WPS Using New Technologies for Emergency Management and Mass Communication

Wisconsin Public Service is keeping up with instant information by using the ARCOS SIREN Mass Calling feature to efficiently notify customers during emergency events and unplanned service disruptions.

Cobb Attacks Emergencies with Automated Call Out

Cobb Electric Membership Corporation adopts the ARCOS® Callout and Scheduling Suite for emergency management and restoration.

Hydro Plants and Gas Utilities Automate Notifications to Customers

How the usage of ARCOS SIREN Mass Calling has changed the way Wisconsin Public Service relays outages or water flow level changes to their customers, enabling faster communication and instant information updates.  

Grant PUD Automates Crew Call Out and Emergency Dispatch

Grant Public Utility District in Washington is automating electric crew callout and dispatch with ARCOS® Callout and Scheduling Suite, reducing response time during outages.  

Wisconsin Public Service Implements Mass Notification for Hydro Plants

Wisconsin Public Service (WPS), a subsidiary of WEC, stays current in the instant information age by using ARCOS SIREN Mass Calling to notify customers of gas service disruptions or changes in water flow.

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Top U.S. utilities run on ARCOS

67%

U.S. households served by utilities on ARCOS

4M+

Utility Crew Call Outs Per Year