Many large corporations have started to realize the complexity required to maintain shift management swapping, trading and bidding processes. If you have a shift-based workforce with specialized skills and strict business rules or union agreements, shift management inefficiencies can be costing you big time.
If you’re struggling with filling unplanned gaps in shifts, finding people to meet overtime needs, or keeping your employees happy with their schedules, technology exists to help. Specifically, new shift management solutions can address filling shifts but also shift bidding and even shift trading processes.
What’s the Problem?
Far too many companies are still attempting to handle this process with Excel spreadsheets, phone calls, paper requests and whiteboards. This process becomes even more daunting when you’re also dealing with filling last minute gaps in the schedule. Recently, we took a poll of several critical infrastructure companies. Nearly 80% fill their shifts manually with phone calls. Additionally, 40% of those companies report that they lose valuable time trying to get the correct skilled employees into the correct shifts. When you look at the overall picture here, it’s a recipe for inefficiency that can cost you big time.
What Can You Do?
It is time to digitize and automate the shift management process.
- Ensure business rules, union contracts, and company policies are followed without error in a consistent and fair approach
- Cut administration costs and enable employee self-service; greatly improve employee morale, which can reduce turnover
- Dramatically reduce errors in payroll associated with overtime and shift swapping
- Free up managers and supervisors so they can focus on leading their employees, not handling administrative tasks
ARCOS has the leading solutions for critical infrastructure companies trying to manage their workforce and increase productivity of managers and supervisors. Too good to be true? Don’t just take our word for it, check out how we helped our customer Piedmont Airlines streamline their shift management processes.