Linking Utilities and Contractors for Efficient, Faster Restoration
As work, shopping, and socializing become increasingly digitized and distilled into clicks, an “I-want-it- now” mindset permeates life. For utilities, this point of view poses challenges and opportunities. One challenge is expecting patience from consumers who are largely unaware of how utilities make, transmit, and distribute power to their office and home. They expect utilities to restore power almost as quickly as its lost.