Fast Access to Utility Service Providers Speeds Restoration
Industry Challenge
When utilities face restoration projects and internal crews aren’t enough, they often manually call on their regional mutual assistance group (RMAG) for contractor support. But keeping track of contractors and invoices is often a laborious process that increases restoration times and administrative burden.
Proposed Solution
By implementing an automated solution like Resource Assist, utilities have an online link to utility service providers and can deploy and manage contractor resources quickly and easily. They can also manage contractors and internal crews in the same system if they also use Crew Manager. Crew rosters form fast – and restoration work gets done quick.