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The ARCOS crew callout system provides benefits to several users across the enterprise including: Executive Management, Labor Relations, Operations Staff, Field Employees and IT/Security.
The industry standard crew callout and resource management system.
When the power goes out, you lose money. Restoring it quickly means restored revenue and happy customers.
Provided as a SaaS on-demand hosted software solution, ARCOS delivers an unmatched total-cost-of-ownership value to the utility industry, including the top 5 Fortune 500 utility companies. Find out why the nation's most progressive utilities have added ARCOS as a critical component of their operations automation strategy.
ARCOS Crew Callout provides a high-performance, web-based communication and response platform that automates the complex crew callout and resource management processes and enables instant notification of employees and customers.
From turnkey to complete configuration and customization, an ARCOS Crew Callout solution exists for every size utility and crew.
More than just an automated crew callout system, ARCOS improves the entire operation 24/7 by providing real-time employee availability information to work management, storm management, mobile workforce management and business intelligence systems. The results are consolidated reporting, solid metrics for proof of performance during the restoration process, more accurate projections of restoration time and reduced IT costs—all from one easy, proven resource.
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In Case of Emergency...
Centralization and technology have helped one utility trim its emergency response time.
December 13, 2011
Callout and Resource Management Expert ARCOS Promotes Duff to CEO
November 30, 2011
ARCOS Five-Time Winner of FAST 50 Award
November 1, 2011
events events
Announcing 2012 ARCOS Conference
March 18-21, 2012
Naples Beach Hotel & Golf Club
Naples, Florida
POWER-GEN International 2011
December 13-15, 2011
Las Vegas Convention Center
Las Vegas, Nevada
DistribuTECH 2012 Conference and Exhibition
January 24-26, 2012
Henry B. Gonzalez Convention Center
San Antonio, Texas
Audiences Executive Management
The executive managers within your company are given the opportunity to improve overall distribution operational efficiency and achieve dramatic results with ARCOS’ automated crew callout.
Audiences Labor Relations
Labor relations within the crew callout application provides full log trace reporting down to the individual phone call.
Audiences Operations Staff
Automated Crew Callout allows for consolidated dispatching and mobile dispatch to get the crew out at least 20% faster.
Audiences Field Employees
Field employees are given detailed call logging information to ensure that the callout process has worked properly.
Audiences IT/Security
ARCOS is hosted at a world-class facility with a warm back-up facility in Chicago, in case of primary system failure.