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The ARCOS crew callout system provides benefits to several users across the enterprise including: Executive Management, Labor Relations, Operations Staff, Field Employees and IT/Security.
The industry standard crew callout and resource management system.
When the power goes out, you lose money. Restoring it quickly means restored revenue and happy customers.
Provided as a SaaS on-demand hosted software solution, ARCOS delivers an unmatched total-cost-of-ownership value to the utility industry, including the top 5 Fortune 500 utility companies. Find out why the nation's most progressive utilities have added ARCOS as a critical component of their operations automation strategy.
ARCOS Crew Callout provides a high-performance, web-based communication and response platform that automates the complex crew callout and resource management processes and enables instant notification of employees and customers.
From turnkey to complete configuration and customization, an ARCOS Crew Callout solution exists for every size utility and crew. Learn more about our various crew callout solutions by clicking one of the links below.
Enterprise
Professional
For organizations with 300+ field employees, ARCOS Crew Callout Enterprise Edition is the fully configurable, fully customizable automation solution that provides the most comprehensive set of administrative, scheduling, reporting and tracking tools.
Enterprise
Professional
For utilities with up to 300 field employees that want a semi-turnkey callout automation solution that still allows some degree of customization, ARCOS Crew Callout Professional Edition provides the best of both—at an affordable price.
More than just an automated crew callout system, ARCOS improves the entire operation 24/7 by providing real-time employee availability information to work management, storm management, mobile workforce management and business intelligence systems. The results are consolidated reporting, solid metrics for proof of performance during the restoration process, more accurate projections of restoration time and reduced IT costs—all from one easy, proven resource.
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Crew Callout System Installed at Wisconsin Public and UPPCO
May 22, 2010
New Contracts Powering Growth at Utilities Service provide, ARCOS
May 14, 2010
Salt River Project Powers Automated Crew Callout with ARCOS System
February 28. 2010
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ARCOS Conference 2010 Recap
February 28 - March3, 2010
Mobile, Alabama
A Great Success - Find Out More...
DistribuTECH Recap
March 23-25, 2010
Tampa, Florida
Audiences Executive Management
The executive managers within your company are given the opportunity to improve overall distribution operational efficiency and achieve dramatic results with ARCOS’ automated crew callout.
Audiences Labor Relations
Labor relations within the crew callout application provides full log trace reporting down to the individual phone call.
Audiences Operations Staff
Automated Crew Callout allows for consolidated dispatching and mobile dispatch to get the crew out at least 20% faster.
Audiences Field Employees
Field employees are given detailed call logging information to ensure that the callout process has worked properly.
Audiences IT/Security
ARCOS is hosted at a world-class facility with a warm back-up facility in Chicago, in case of primary system failure.