Stay Ahead of the Storm

Accelerate damage assessment, speed up restoration, and bring
together native and non-native crews in a single solution.

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Digital Construction Management Software for Utilities

Accelerate Capital Construction Projects & Build Better

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Welcome Bonnie Titone

Technology Leader Bonnie Titone
Joins the ARCOS Board of Directors

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Support Resources

Are you familiar with all the support resources which are at your finger tips? Bookmark the OSCAR Portal today!

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Work & Resource Management Software & Solutions.

Cloud based. Modern. Mobile.

Find out why the top 25 electric utilities, progressive airlines and manufacturers look to ARCOS Work & Resource Management software & solutions to manage tough challenges associated with making sure people are where they need to be in order to successfully restore service, keep planes moving, or production lines running. For decades we have been perfecting our digital utility software into an easily deployable solution, through the use of our automated mobile workforce management systems you can restore power, report incidents, assess damage, and assemble a crew in a flash.

ARCOS Work & Resource Management Software & Solutions

Callout & Scheduling

Callout & Scheduling

ARCOS Callout simplifies your ability to respond, restore, and report in real-time when service outages and emergencies arise.

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Crew & Contractor Management

Crew & Contractor Management

ARCOS’s Crew Manager & Resource Assist software helps utilities to quickly identify which crews, vehicles, and equipment are available for work while also improving the ability to assign, manage, and track these resources.

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Mobile Workforce Management

Mobile Workforce Management

ARCOS Mobile Workbench empowers crews to seamlessly manage planned & unplanned work in one simple, intuitive cloud-based system.

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Actionable Operational Analytics

Actionable Operational Analytics

Utility Insight’s configurable cloud-based analytics empower you to act immediately on key metrics, helping utilities make the next best decision in any given moment to reduce response times and shrink SAIDI/CAIDI.

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RosterApps

RosterApps

Explore the airline ground crew scheduling and rostering solution that keeps track of scheduling rules, bids, trading, PTO and more so you don’t have to.

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Work & Resource Management News

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August 18, 2023 in News Articles

Accelerating Into the Energy Transition While Battling Climate Change

There are profound implications of mobile workforce management technology that will enable teams to meet challenges of climate change and the energy transition head on. In a recently published POWERGRID International article by Darrin Reeb, Managing Director - Field Mobility for ARCOS, titled ‘Accelerating Into the Energy Transition While Battling Climate Change’, Reeb discusses the subject.
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June 2, 2023 in News Articles

Workforce Management Solutions for Hurricane Season and Beyond

POWERGRID International recently published a featured article by Jason Rhoades, Customer Success Manager for ARCOS. Titled ‘Workforce Management Solutions for Hurricane Season and Beyond’, Rhoades discusses the workforce management opportunity during and after hurricane season.
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April 26, 2023 in News Articles

Is your utility ready for the Infrastructure Investment Jobs Act?

ARCOS's Jason Rhoades, Customer Success Manager, offers some insights into the Infrastructure Investment Jobs Act and how utilities may be impacted. Given the projected impact to electric utilities, it is more important than ever to establish a plan to address the required make-ready work. Read More
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April 10, 2023 in News Articles

A Mobile Platform For Efficient Restoration

Frequent ARCOS Blog contributor, Chris McClain, recently published an article for T&D World. In it he shares information on how Alabama Power finds success by taking a platform approach to its mobile workforce management strategy. READ MORE
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Find out how ARCOS can help!

Contact Us

Gas utility icon

Respond to gas odor calls and leak reports faster

Gas Utilities

Electric utility icon

Speed-up power restoration and reduce costs

Electric Utilities

Water utility icon

Reduce response time for service interruptions

Water Utilities

“We received four J.D. Power and Associates customer satisfaction awards. We believe the new callout system played a part in winning those awards.”

A.C. “Bo” Sonntag | Distribution Operations Supervisor | Southern Maryland Electric Cooperative

“For NiSource, automated callout and CTT have given the utility an unparalleled way to know who’s closest to it’s customers.”

Jim Wolfe | Manager, Gas Distribution’s Integration Center & Mobile Application Support | NiSource

“When we have a need, ARCOS is responsive, resourceful, respectful and committed to our success. They go out of the way for you. Customer Service is of paramount importance to ARCOS and it’s clear in everything they do every single day.”

Steve Chafin | Manager Emergency Preparedness | Dominion Virginia Power

“ARCOS saves us time and money. It took hours to compile reports for executives and regulatory authorities, now it’s just minutes.”

Kerri Foster | T&D Support, Programs & Projects | Iberdrola USA

“RosterApps standardizes the way we manage the requirements of our union agreements and company policy and ensures an equitable process for approximately 9,000 ground staff. It gives us consistency across our 120 locations, which was difficult to achieve with the paper system we’ve used.”

Keith Allen | Product Manager for Airport Operations & Customer Service | Alaska Airlines