Privacy Policy

Last Updated: March 13, 2017

Welcome to the ARCOS LLC website or mobile app (references to the “website” include all online and mobile platforms offered by ARCOS LLC and its affiliates). You may browse at your leisure and you do not need to disclose specific personal data if you do not wish to do so. However, our site is intentionally made interactive and allows you to identify your specific area of interest or inquiry so that your visit may be more productive. In order to respond to your needs effectively, we will ask you to reveal certain personal information. This Privacy Policy addresses personal information collected from website and mobile app users. For existing customers of ARCOS LLC, the use of your personal or confidential information is governed by the applicable customer agreement and not this Privacy Policy.


ARCOS may request and collect personal information from our site visitors and mobile app users at several different points to enable us to respond to your specific inquiry.


Specific requests for information or product demonstrations may be made by e-mail or by using ARCOS LLC online forms. In order to fulfill such requests, user information, such as your name, title, employer, phone number and e-mail address, is required.


The website collects certain information passively or automatically, such as by using “cookies”.  Automatic data collection technologies help ARCOS LLC save you time, improve your experience on the website, and provide ARCOS LLC with better insight into our users and how they interact with the website.



ARCOS LLC undertakes commercially reasonable efforts to preserve user privacy and employ safeguards to prevent personal data from being disclosed to non-affiliated third parties. However, ARCOS LLC may disclose such personal information (a) for any purposes disclosed by us when you provide the information, (b) if required to do so by law, or if we have a good-faith belief that such action is necessary to comply with a court order or legal process served on us or the website, (c) that is necessary to protect or defend the property or rights of ARCOS LLC, its affiliates and/or the website, or to protect the personal safety of our employees, other users or the general public, or (d) to perform obligations pursuant to a merger, acquisition of assets or other change of control.


ARCOS LLC does not sell, rent, or lease its customer lists or other personal information to non-affiliated third parties. ARCOS LLC may, from time to time, contact you on behalf of external business partners about an offering that may be of interest to you. In those cases, your unique personally identifiable information (e-mail, name, address, telephone number) is not transferred to the third party. In addition, ARCOS LLC may share data with trusted service providers to help us host and operate the website, perform statistical analysis, send you e-mail, provide customer support, or otherwise assist ARCOS LLC in providing our services and products to you. All such third parties are prohibited from using your personal information except to provide these services to ARCOS LLC, and they are required to maintain the confidentiality of your information. ARCOS LLC may disclose aggregated or de-identified data about our users (i.e., information that does not identify any individual) without restriction.


In the event ARCOS LLC should undergo a business reorganization, merger, or sale of some or all of its assets, this website and all personal information of users/subscribers may be considered part of the business and assets included in the reorganization.


Direct communications from this site will occur in response to specific inquiries or requests for information, or to subscriptions for newsletters or service.

Users who no longer wish to receive communications from ARCOS LLC may opt-out of receiving such communications by contacting us and/or clicking on an opt-out link in such e-mails. Users may also unsubscribe from these services, and/or be removed from our database completely, by sending a request by postal mail to the address provided at the end of this Privacy Policy.


This website contains links to other sites. Please be aware that we, ARCOS LLC, are not responsible for the privacy practices of such other sites. We encourage our users to take note of that when they visit other sites and to read the privacy statements of each and every other website that collects personal information. This Privacy Policy applies solely to information collected by this website, and ARCOS LLC SHALL BE IN NO WAY RESPONSIBLE OR LIABLE FOR ANY BREACH OF PRIVACY BY SUCH LINKED SITES.


California Civil Code Section § 1798.83 permits users of our Website that are California residents to request certain information regarding our disclosure of personal information to third parties for their direct marketing purposes. To make such a request, please send an email through the form below or write to us at the mailing address at the end of this Privacy Policy.


ARCOS LLC takes measures to secure your personal information from unauthorized access, use or disclosure. ARCOS LLC (or its service provider) secures the personally identifiable information you provide on computer servers in a controlled, secure environment, with protections against unauthorized access, use or disclosure. When personal information is transmitted to other websites, it is protected through the use of encryption, such as the Secure Socket Layer (SSL) protocol.


If we have collected your personal information, we will allow you, upon specific request, to verify the accuracy of personal information we have on record about you. On such request, we permit access to all of your personal information, including contact information (e.g., name, address, phone number, e-mail), that we maintain which is specific to you. You may obtain this information by sending an email through the form below or writing to us at the mailing address at the end of this Privacy Policy.

Should you find any inaccuracies in the personal information we have on record, you may request that we correct the information, pointing out the inaccuracy, by contacting us in the manner set forth in the paragraph above, and appropriate revisions will be entered.


If we revise this Privacy Policy at any time, ARCOS LLC will contact users (such as by posting a notice on our website or e-mailing users) whose personal information we maintain before we use such data for any new purposes. The date the Privacy Policy was last revised is identified at the top of this Policy. You are responsible for ensuring we have an up-to-date/active and deliverable e-mail address for you, and for periodically visiting our Website and this Privacy Policy to check for any changes.


If users have any questions or comments regarding our Privacy Policy, please use the contact form below or write to us at:

Attn: Privacy Policy
8800 Lyra Drive, Suite 200
Columbus, OH 43240

Privacy Policy Contact

* Please do not submit the form below for Support requests. Click HERE to contact ARCOS Support.