The 2021 Hurricane Season has been a dynamic one, but has it matched up to forecaster’s predictions as being one the most active seasons in history? Do we need to worry about dodging bullets or putting contractors, utility service providers, and mutual assistance partners on stand-by? Let us review the season so far and put the storms into perspective. Tropical Storm Ana Technically, this year’s hurricane season started a week early. On May 19th, radar and…
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What was normal is not so normal anymore. 2020 brought a slew of business challenges and changes that have become a healthy list of responding, restoring, and reporting best practices – even when we’re not in the middle of a pandemic. Utilities and critical infrastructure industries have stepped up and made the most of a trying time and found cost savings in the process. Safety is not negotiable The ability for employees and customers to be safe is and will forever be the best practice. Providing employees with proper PPE, hand sanitizer and making sure adequate protocols were in place in the case of crews entering…
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As with anything in business, there are risks to your operation that can be mitigated before they disastrously impact your organization. Many times, however – the question is how? How do I prepare for emergent events so they do not disrupt my daily operations to a major degree and what tools can I use to prepare? The United States endured 22 separate…
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For over 14 years, Central Hudson Gas & Electric has been at the top of their game when it comes to efficiency and response time. By using an automated callout system, the utility has responded on average to 99.8% of gas leak calls in 60 minutes or less since 2007. But if we were to visit Central Hudson Gas & Electric before 2005, it would…
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