If you are in the utility industry these days, you are probably familiar with the process of hiring contractors, or working with contracting organizations, to supplement your internal staff. As you know, hiring contractors gives you the ability to ramp resources up and down as needed, granting you agility. Selecting a good contractor management system (like ARCOS’s Resource Assist) to manage…
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How often have you gotten stuck while using software? You either didn’t know what to do next or weren’t sure if the system you were using had the capability you were looking for. Even experienced users, working with well-designed interfaces, need help now and then. It’s vital that any company you work with provides a strong support team. It is…
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In any company, there are many aspects of the business that undergo a lifecycle. Whether it be a specific resource, process, or set of data, there’s a flow to its usefulness. A lifecycle may unfold naturally, with little oversight into how it progresses. If you're not paying attention, application of an element can continue past the end of its useful…
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A huge challenge related to storm recovery is recouping your costs from FEMA (Federal Emergency Management Agency) and other agencies. In an emergency, your focus is on dealing with the immediate damage. Later you go back and worry about filling out the forms. The reconciliation process usually takes months, or even years, with detailed reporting mandatory in all aspects. As…
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