Upcoming Event!

Join us at the TVPPA Engineering, Operations & Technology Conference in Chattanooga, TN.

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ARCOS ANNUAL USER CONFERENCE 2023
NETWORK. LEARN. EXCEL.

SAVE THE DATE: MARCH 5 – 8, 2023
Hyatt Regency Coconut Point Resort, Bonita Springs, FL

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Introducing ARCOS Mobile Plus

The NEW version of the ARCOS Mobile app.

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Connexus Energy turned to ARCOS

News: Tired of separate, manual processes, Connexus Energy turned to ARCOS for a single, integrated solution.

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Cloud based.  Modern.  Mobile.

ARCOS  Resolves Resource Management Challenges.

Find out why the top 25 electric utilities, progressive airlines and manufacturers look to ARCOS Resource Management solutions to manage tough challenges associated with making sure people are where they need to be to successfully restore service, keep planes moving or production lines running.

ARCOS Resource Management Solutions

Resource Management News

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August 4, 2022 in Blog

Mobile Work Order Management Improves Field Safety

Utility field work is hazardous. Power lineman is among the top ten most dangerous jobs in the United States. Each year, dozens die, and thousands are injured. Several factors contribute to this result. Sometimes not enough staff deployed on a job. There may be inadequate training and supervision. Crews may fail to follow safety guidelines. And even if the worker…
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July 28, 2022 in Press Releases

New ARCOS Mobile Plus app makes scheduling and callouts easy for utilities, airlines

COLUMBUS, Ohio -- July 28, 2022 – ARCOS® LLC has released the ARCOS Mobile Plus application, which is a new version of its ARCOS Mobile App, to give airline and utility workers and managers an even easier way to launch and accept callouts, view schedules and quickly check notifications about emergent work. “ARCOS Mobile Plus offers the same great features…
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July 27, 2022 in Blog

Crew and Contractor Management Software Helps Meet Sustainability and Efficiency Goals

A key focus in the utility industry today is switching to sustainable practices while staying efficient. Companies have been moving in this direction for years. Efforts are more important than ever as the planet hits record temperatures. The effects of climate change are already being felt. This makes it harder to keep energy flowing as incidents increase in frequency and…
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July 20, 2022 in Blog

How Co-Ops and Municipalities Are Going Paperless With ARCOS

The labor market is tight and companies are trying to improve efficiency. Digitization and automation have long been trends to help with that goal. Now, it’s more important than ever to find a work order management system that is right for your business. Besides the cost and time savings of replacing paper processes with smart software, employees like it better,…
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Find out how ARCOS can help!

 

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Respond to gas odor and leak reports faster

Gas Utilities

Speed-up power restoration and reduce costs

Electric Utilities

Improve customer’s experience and satisfaction

Water Utilities

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We received four J.D. Power and Associates customer satisfaction awards. We believe the new callout system played a part in winning those awards.

A.C.”Bo” SonntagDistribution Operations Supervisor | Southern Maryland Electric Cooperative
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ARCOS saves us time and money.
It took hours to compile reports for executives and regulatory authorities, now it’s just minutes.

Kerri FosterT&D Support, Programs & Projects | Iberdrola USA
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For NiSource, automated callout and CTT have given the utility an unparalleled way to know who’s closest to its customers.

Jim WolfeManager, Gas Distribution’s Integration Center & Mobile Application Support | NiSource
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When we have a need, ARCOS is responsive, resourceful, respectful and committed to our success. They go out of the way for you. Customer Service is of paramount importance to ARCOS and it’s clear in everything they do every single day.

Steve ChafinManager Emergency Preparedness | Dominion Virginia Power
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RosterApps standardizes the way we manage the requirements of our union agreements and company policy and ensures an equitable process for approximately 9,000 ground staff. It gives us consistency across our 120 locations, which was difficult to achieve with the paper system we’ve used.

Keith AllenProduct Manager for Airport Operations & Customer Service | Alaska Airlines
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Sitting in gate area waiting for a trip to Toronto. Just spoke to a Pilot, “M.W.”. I handed him my business card and before I could say anything he had a big smile on his face and said “Oh ARCOS, great to meet you. I love your app and just used it last week. I’ve used it several times to pick up trips and I would not change anything about it."

An ARCOS exchange at the Atlanta airportM.W. - Pilot at a major US airline
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Developers listened and grabbed one of my requests. Thanks! It's way better than the old fashioned phone call system. I even assigned a different ringtone for the app!

An ARCOS Mobile App User