“

We received four J.D. Power and Associates customer satisfaction awards. We believe the new callout system played a part in winning those awards.”

A.C.”Bo” SonntagDistribution Operations Supervisor | Southern Maryland Electric Cooperative

“

ARCOS saves us time and money.
It took hours to compile reports for executives and regulatory authorities, now it’s just minutes.”

Kerri FosterT&D Support, Programs & Projects | Iberdrola USA

“

For NiSource, automated callout and CTT have given the utility an unparalleled way to know who’s closest to its customers.”

Jim WolfeManager, Gas Distribution’s Integration Center & Mobile Application Support | NiSource

“

When we have a need, ARCOS is responsive, resourceful, respectful and committed to our success. They go out of the way for you. Customer Service is of paramount importance to ARCOS and it’s clear in everything they do every single day.”

Steve ChafinManager Emergency Preparedness | Dominion Virginia Power

“

RosterApps standardizes the way we manage the requirements of our union agreements and company policy and ensures an equitable process for approximately 9,000 ground staff. It gives us consistency across our 120 locations, which was difficult to achieve with the paper system we’ve used.”

Keith AllenProduct Manager for Airport Operations & Customer Service | Alaska Airlines

“

Sitting in gate area waiting for a trip to Toronto. Just spoke to a Pilot, “M.W.”. I handed him my business card and before I could say anything he had a big smile on his face and said “Oh ARCOS, great to meet you. I love your app and just used it last week. I’ve used it several times to pick up trips and I would not change anything about it."”

An ARCOS exchange at the Atlanta airportM.W. - Pilot at a major US airline

“

Developers listened and grabbed one of my requests. Thanks! It's way better than the old fashioned phone call system. I even assigned a different ringtone for the app!”

An ARCOS Mobile App User