Workforce ManagementEmpower the People Who Power the World
Rapidly Rally Resources from the Field to the Back Office
Today, utilities are saddled with antiquated manual processes for activating the right resources and assigning work, from routine tasks to incident command across field and back-office employees, native and non-native contractors. With ARCOS workforce management solutions, your team can eliminate 90% of paper-based processes while gaining real-time situational awareness via powerful mobile capabilities to assign work 30% faster and increase field worker productivity by 25%, powering better decisions and seamless management of your hybrid workforce.
Put Our Advantages on Your Side
Faster restoration and quicker completion of planned work
Respond quickly and accurately to unfolding situations
One application across blue sky and grey sky activities
Eliminate errors with photo attachments and speech-to-text
Built For People, Not Process
Most utilities are overwhelmed with applications that trap information they need in silos. ARCOS field mobility solutions bring together native and non-native crews, as well as key information from your systems of record, into a single view. It works the way your crews work and connects people, work, and assets together for increased productivity and maximum cost recovery.
People, work and assets in a single solution.
Reduction in Resource Demobilization Time
Avg. Minutes per Callout
Assemble Crews Quickly
When it comes to emergencies and unplanned events, being able to respond quickly is everything. However, many utilities use manual processes that slow response times, extending the time to restoration and resulting in low customer satisfaction. With ARCOS field management software, utilities can respond, restore, and report in real-time when service restoration issues and emergencies arise. As a result, we help improve service reliability, customer satisfaction, and emergency preparedness.
Improve and accelerate workforce efficiency.
A Smarter Way to Manage Crews
Real-time views into events in the field.
Reporting Hours Saved per Month
Impact Outcomes in Real-Time
It’s difficult to make decisions in the present when your best reporting is just a snapshot of the past. ARCOS Utility Insight’s configurable cloud-based views deliver operational analytics in real-time, empowering you to act immediately and make the next best decision to reduce response times and shrink SAIDI/CAIDI.
Act immediately on emerging situations.
Bringing the Best Minds in the Business Together
Comprised of experts from major electric and gas providers, energy companies, and other critical industry professionals, the Customer Steering Committee works together with ARCOS to help shape product innovations and enhancements to our software, paving the way forward in resource management solutions.
Your Information Source
Move forward with our workforce management software.