Hear what utility leadership has to say about how ARCOS has empowered them and improved their utility crew response times for daily and all hazard events.
WATER UTILITY SUCCESS STORIES
SUFFOLK COUNTY WATER AUTHORITY
Chris Given, Deputy Director CM (Field) Suffolk County Water Authority
During a stressful period, Suffolk County Water Authority saved time, eliminated grievances and accurately kept track of employee rest with ARCOS solutions.
ELECTRIC UTILITY SUCCESS STORIES
IBERDROLA, USA | COMED
Kerri Foster, Manager T&D Iberdrola| Ken Wagner, Sr. Emergency Preparedness Administrator ComEd
Using the ARCOS Crew Manager® to save time and money for daily use and during storms.
DUQUESNE LIGHT
Larry Duvall, Service Center Manager
Eliminating union grievances with automated utility crew management, improving crew assembly time.
DOMINION ENERGY
Steve Chafin, Manager, Emergency Preparedness Center
Benefits of partnering with an innovative company and responsive team – ARCOS dedicated customer service
VECTREN ENERGY- SALT RIVER PROJECT (GAS AND ELECTRIC)
Jeff Buttram, Dispatch Supervisor Vectren; Mark Bell, Section Supervisor Salt River Project
Responding faster to gas and electric emergencies, quickly automating union rules for utility crew call outs, user experience.
SALT RIVER PROJECT (ELECTRIC)
Mark Bell, Section Supervisor
Improving response time for crews, automating crew call out, user experience
AMERICAN ELECTRIC POWER (AEP)
Tom Kirkpatrick, VP Customer, Marketing and Distribution Services
Improving customer service by reducing crew response time by 30 minutes.
SOUTHERN COMPANY
Aline Ward, Regional Chief Information Officer
Leveraging technology can help improve efficiency and meet customer demands.
GAS UTILITY SUCCESS STORIES
AVISTA UTILITIES
Jeff Potter, Dispatch Engineer
Automating crew call out and management saves time and reduces mistakes caused by manual processes.
VECTREN ENERGY- SALT RIVER PROJECT (GAS AND ELECTRIC)
Jeff Buttram, Dispatch Supervisor; Mark Bell, Section Supervisor
Responding faster to gas and electric emergencies, quickly automating union rules for utility crew call outs, user experience.
VECTREN ENERGY- SALT RIVER PROJECT (GAS AND ELECTRIC)
Mark Bell, Section Supervisor
Improving response time for crews, automating crew call out, user experience
POWER GENERATION PLAN VIDEOS
DUKE ENERGY
Scott Retter, Energy Supply Performance Excellence – Leader
Discussing the benefits of automating crew call out and reducing union grievances at the Crystal River Power Generation Plant.
