Electric Utility Resource Management Solutions

Electric utilities are under constant demand to keep communities up and running on the power they rely on day-to-day.

ELECTRIC UTILITIES RESTORE POWER FASTER WITH ARCOS

ARCOS Callout and Crew Management solutions are specifically designed to help electric utilities manage resources from damage assessment, to callout, resource management, restoration & reporting during day-to-day operations and emergencies.

Shareholders, regulators, and customers are demanding faster response from electric companies. ARCOS simplifies the restoration process for you. Our electric utility end-to-end resource management solution speeds up the process of calling out crews and managing your emergency resources through automation. The result is the ability to arrive at accurate Estimated Time of Restoration (ETR), mobilize and manage crews faster, allowing your utility to respond more efficiently. It provides one centralized place to manage resources and helps you to pre-plan and place the right people at the right place at the right time.

“With ARCOS, System Control Center can automatically launch simultaneous call outs, receiving multiple responses at once, the utility no longer has to schedule and compensate groups of employees to be on standby throughout the year.”

Relay Magazine | Publication

Executives and regulators are demanding transparency in metrics, resources, compliance, and safety. ARCOS provides the information, tools, dashboards and reports you need for quick and easy insight, both in the office and in the field, of electric crews during a major restoration event. Our solution integrates the power of mobile, Global Information Systems (GIS), and transparent data seamlessly.  Having this at your fingertips, through our mobile app or desktop software, allows instant access to accurate, detailed information, resulting in expedited critical decision making and reporting for constituents.

Whether you are an Investor Owned Utility (IOU), electric cooperative or public utility district, you can realize cost savings for your electric company, save time, and reduce risk by automating the management of emergency crews and resources, with ARCOS. Learn more about successful automation for calling out electric utility crews and managing day-to-day dispatching and emergency resources.

Getting Started for Electric Companies: Business Case for Electric Utility Resource Management Software

ARCOS for electric utilities typically pays for itself in one year. Learn how.

The ARCOS Callout solution for electric utilities pays for itself through the reduction of hard costs alone. When soft costs are added, implementing the solution is one of the easiest and most profitable decisions you will ever make. The ARCOS solution is highly scalable, and will benefit your electric utility whether you are an Investor Owned Utility (IOU), a Municipal or a Membership Cooperative. It is one of the only systems you will ever implement that will be up and running in about three months. Typically, utilities see real return on investment (ROI) within six months, and the system completely pays for itself within one year, and results in positive cash savings year over year. The chart below shows savings ranges based on an actual business case of a larger IOU and a smaller sized Membership Cooperative.  Average savings and actual cases may vary.


 

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Hard Cost Savings Opportunities:

Automating the Crew Call Out Process

ANNUAL

Year-After-Year Savings
(Range based on size – small to large electric utilities)

Reduce call out dispatch time

$7,500 – $25,000

Reduce crew paid wait time

$10,000 – $270,000

Increased revenue from meters spinning sooner after power restoration

$8,000 – $30,000

Reduce call out documentation time

$7,500 -$45,000

Reduce list maintenance time

$13,500 – $45,000

Eliminate cost of grievances (avoiding) or settle-up costs

$5,500 – $25,000

TOTAL HARD COST SAVINGS

$52,000 – $440,000

SOFT COST SAVINGS OPPORTUNITIES

Provides visibility into front-line performance
Reduces callout time to reduce CAIDI potential fines

$100,000 – $250,000

No need for homegrown system for data entry and reporting
Reduces average labor time for common repairs

$50,000

Regulatory or court hearing preparation

$38,500 – $60,000

Interrogation and investigation

$520,000

Court fees, media training

$50,000 – $100,000

TOTAL SOFT COST SAVINGS

$238,500 – $460,000

Learn how your electric utility can start saving!

HOW ELECTRIC UTILITIES ARE USING ARCOS

MANAGING COMPLEX STORM ASSIGNMENTS AT CONSOLIDATED EDISON COMPANY OF NEW YORK

Electric Light & Power
How Consolidated Edison is coordinating with municipalities and using ARCOS to overcome scheduling challenges during large storm situations.
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ELECTRIC COOPERATIVE: SPEED, SATISFACTION & SAFETY – J.D. POWER UTILITY AWARD WINNER

Intelligent Utility
Southern Maryland Electric Cooperative: SMECO received four J.D. Power and Associates Customer Satisfaction Awards after installing the ARCOS Suite.
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COMED AUTOMATICALLY MANAGES BLUE-SKY AND DARK-SKY CREWS

Electric Light & Power
How the addition of ARCOS Crew Manager has helped ComEd reduce response time during storm situations and manage both internal and external crews.
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