ARCOS Leadership Team

“What do you love about your job? I’m passionate about driving our company to solve our customers’ toughest challenges.”

Bruce A. Duff | CHIEF EXECUTIVE OFFICER

DEEP AND DIVERSE EXPERIENCE, UNIFIED TO SERVE OUR CUSTOMERS


 

BRUCE A. DUFF | CHIEF EXECUTIVE OFFICER, BOARD MEMBER

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Bruce Duff is chief executive officer at ARCOS. He leads the strategy and execution for the company’s operations. Bruce has over 30 years of experience in executive leadership, sales, marketing, operations and strategy development in the global enterprise software market.

What do you love about your job?

I’m passionate about driving our company to solve our customers’ toughest challenges. We help them in mobilizing and deploying their employees and external labor resources to quickly address emergencies facing their organizations daily. I’m inspired by the praise our customers give to us for the ways we’ve helped transform their companies.


 

Molly Koch

MOLLY M. KOCH | EXECUTIVE VICE PRESIDENT AND CHIEF FINANCIAL OFFICER

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Molly provides senior leadership for business planning, accounting and administrative efforts of the company. Her career spans 30 years in leadership positions in the area of accounting and finance.

What do you love about your job?

It is exciting and challenging to work in a fast growing company surrounded by dedicated and passionate individuals working toward making our products the best in the market.


 

TED SCHNEIDER | CHIEF TECHNOLOGY OFFICER

Ted Schneider
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Ted oversees development of the product strategy plan, software roadmap and user experience. He not only understands technology but also has a talent for listening to customers and colleagues in order to build the best software possible.

What do you love about your job?

A chance to create a strategic plan to productize technology that will allow customers to successfully solve problems and increase response to events.


 

R. MITCHELL CHAPMAN | CHIEF PRODUCT ARCHITECT

Mitch Chapman
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Mitch, one of the original members of the ARCOS team, is responsible for researching new technologies and designing and developing the ARCOS platform. Mitch has over 15 years of experience in the SaaS product environment.

What do you love about your job?

I love the challenge of solving difficult problems for our customers, and providing a product that our customers love.


 

WILLIAM J. BRACKETT | VICE PRESIDENT OF SERVICES AND SUPPORT

Bill Brackett
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Bill and his team maintain high levels of customer satisfaction with the ARCOS Suite by performing successful implementations, designing and implementing innovative new features, and ensuring top-quality customer support. Bill is also the Product Manager for Crew Manager.

What do you love about your job?

I love working with our customers to deliver solutions that solve their problems. Our collaborative user community is great, and makes us want to continue innovating.


 

MICHAEL BRUBAKER | VICE PRESIDENT OF SALES

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Michael leads a team that is responsible for all revenue generation and sales operations.  Michael has 20 years of experience in front line sales and sales leadership roles predominately in the technology arena where he has helped customers solve
complex business problems through the use of technology to make money, save money and mitigate risk for their organizations.

What do you love about your job?

I love the challenge of solving difficult problems for our customers, and providing a product that saves our customers time and money.


 

ARCOS Board Members

DAVE TILEY | CHAIR OF THE BOARD

Dave Tiley
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Dave Tiley  serves as Senior Operating Partner at The Riverside Company.  Dave’s experience includes executive level strategic operations. He serves on the Board of Directors for ARCOS as well as several other fast-growing firms.

What do you love about working with ARCOS?

Their commitment to growing as a business, by solving their customers challenges. When I meet with ARCOS customers, they are really invested in helping to make the software solution even better for their industry.


 

MITCH MCLEOD | FOUNDER, BOARD MEMBER

Mitch McLeod
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Mitch McLeod is the Founder of ARCOS. Mitch has over 30 years of experience in technology, including more than 20 years of experience in executive leadership, blue ocean entrepreneurship and business bootstrapping. Mitch is the original architect and visionary of the ARCOS SaaS (Software as a Service) platform and served as CEO until 2012.

Why did you found ARCOS?

As a software engineer and code cryptanalytic mathematician, I always enjoyed solving extremely difficult problems via algorithms. In 1993 I founded McLeod & Associates to develop custom software solutions for Fortune 1000 companies which led to working with utilities. My passion, combined with market pull, led to a sole focus on developing a SaaS solution exclusively for crew callout and later crew management. At that time, the company became ARCOS. I am proud that we have been an industry change agent by streamlining processes, enforcing compliance and fostering best practices.


 

JOE MANNING | BOARD MEMBER

Joe Manning
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Joe Manning is a Principal at The Riverside Company where he is involved in identifying, evaluating, and investing in high growth businesses across a variety of industries. In addition, Joe serves as Riverside’s Global Industry Sector Head for Software and IT investments. He currently serves on the Board of Directors for YourMembership, Greenphire, Arcos, and The Marena Group.

What do you love about working with ARCOS?

It’s exciting to work with a company that is a true innovator in its industry, and provides value not only to its direct customers but also to the millions of us that rely on electricity and gas for our daily lives.


 

BRUCE A. DUFF | CHIEF EXECUTIVE OFFICER, BOARD MEMBER


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