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ARCOS successfully completed a SOC 2 audit by BARR Advisory, P.A., that ensures the organization is protecting its utility, airline, and other critical infrastructure customers’ data. The CPA’s report states that the SOC examination tested ARCOS’s operational controls and SaaS platform for security, availability, processing integrity, confidentiality, and privacy.

ARCOS has implemented its automated callout software for Tri-County Electric Cooperative, a Touchstone Energy Cooperative. The Aledo, Texas-based utility says the solution is playing a critical role in maintaining reliability and providing system operators with added time to focus on restoration. For TCEC executives, the platform delivers situational awareness, whether managers are planning for an overtime construction job or managing a large event.

ARCOS has released the ARCOS Mobile Plus application, which is a new version of its ARCOS Mobile App, to give airline and utility workers and managers an even easier way to launch and accept callouts, view schedules and quickly check notifications about emergent work.

ARCOS CEO, Odus “Boogie” Wittenburg, has joined Code.org and more than 500 of America’s top industry and nonprofit leaders in signing a letter calling on state governments and education leaders to “update the K-12 curriculum in each state, for every student in every school to have the opportunity to learn computer science.”

ARCOS, the market leader for utility and critical infrastructure resource-management solutions, will deploy its crew scheduling software, Crew Manager, for Rockingham, Va., Shenandoah Valley Electric Cooperative.

ARCOS is implementing its Software-as-a-Service ARCOS Callout®, Crew Manager® and Mobile Workbench solutions for Ramsey, Minn.-based Connexus Energy.

Odus “Boogie” Wittenburg, a veteran at building and leading fast-growing, innovative publicly traded and private technology firms, has been named as ARCOS’s CEO effective immediately. Wittenburg succeeds Bruce Duff who, after 10 years as CEO of ARCOS and 40 years in the software industry, has announced his retirement. Duff will take on a strategic advisory role, supporting Wittenburg and the executive team through this transition.

Since implementing ARCOS’s gas workforce software, managers at a Northeastern natural gas utility say dispatchers using the technology have moved from a manual process for calling workers for gas leaks and repairs to an automatic one that locates and assembles available crews in minutes.

For the seventh time, Inc. Magazine has named ARCOS® LLC to the Inc. 5000.

To improve resource management and the speed with which it mobilizes crews, Pennsylvania American Water will implement ARCOS’s water utility management software to support its field service representatives, first responders and utility workers.

Today ARCOS announced it has signed a definitive agreement to receive a majority investment from Vista Equity Partners, a leading global investment firm focused on market-leading enterprise software, data and technology-enabled businesses.

ARCOS has implemented its automated utility and service crew callout system for Central Georgia Electric Membership Corporation, so the co-op can automatically contact available workers to restore service in the wake of any sudden event or an incident outside normal business hours.

ARCOS has implemented its ARCOS Callout and Scheduling Suite for Farmington, Minn.-based Dakota Electric Association, so the utility’s dispatch operators can better prepare crews working on after-hours emergencies in the field instead of spending time to call out available crews.

A year ago, ARCOS launched its automated callout solution at El Paso Electric Company, so the Texas utility could turn its manual process for identifying, assembling and dispatching crews for after-hours emergencies into an automated one that dispatchers complete with a few keystrokes.

To help the City of Riverside, Calif., Public Utilities (RPU) efficiently respond to, restore and report on after-hours electric and water service emergencies, ARCOS will implement its utility management software during the first quarter of 2020

ARCOS signed a contract with Salisbury, Md., Piedmont Airlines, Inc., a wholly-owned subsidiary of American Airlines Group (AAG), to expand the use of its airline crew scheduling software, including a time-keeping solution, for the air carriers’ mechanics and back-office workers.

Saskatchewan-based Co-op Refinery Complex (CRC), one of Canada’s largest refineries, has signed a contract with ARCOS LLC to implement the ARCOS Resource Management Suite for automating shift management and emergency callouts at its facility.

ARCOS will implement its automated callout solution this winter to automate Bastrop, Texas-based Bluebonnet Electric Cooperative’s after-hours crew call outs.