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About Crew Manager
Pre-Plan. Restore Power Faster. Improve Cost Recovery.
ARCOS Crew Manager® helps utilities to quickly identify which crews, vehicles and equipment are available for work and improves the ability to assign, manage and track these resources.
About Callout
Discover how companies are improving service reliability with ARCOS.
The ARCOS Callout and Scheduling Suite simplifies a utility’s and power generation plant’s ability to respond, restore and report in real-time for service restoration and emergencies.
Since the software solution went live, the shift supervisor time to initiate a callout has dropped from up to six hours to less than 30 minutes. Just as importantly, there have been no bargaining unit grievances contesting the fairness of overtime assignments.
Results of the Duke Energy Implementation
CUSTOMER SUCCESS STORIES
Supervisors Refocus on Operations Thanks to Callout Solution
Duke Energy: Crystal River Energy Complex reduced crew call out time from 2 hours to 30 minutes and improved response time 75%.
ABOUT ARCOS
Helping Companies Respond, Restore And Report
Meet the most responsive, reliable provider of emergency resource management for utilities. Helping utilities provide the best possible service to their customers.
