ARCOS CMO, Aisha Ghuman, dives into the specific schedule that was crafted by the Steering Committee for the 2023 EMPOWER User Conference.
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In his second blog posts, Southern Company’s Chris McClain comments on the paper data problem which is so prevalent and challenging in the utility industry.
In her second blog, Aisha Ghuman reflects on the importance of ARCOS’s Steering Committee and how they shape the agenda at EMPOWER.

In his first in a series of blog posts, Southern Company’s Chris McClain sets the stage for what he intends to share in future posts: his mobile workforce management journey as it relates to power restoration, including lessons learned and goals for continued improvement
In this first blog, in a series about ARCOS’s annual EMPOWER conference, Aisha Ghuman explains what the conference is all about and why you should attend.

In Jason’s fifth and final blog in a series exploring the digital utility of the future, he showcases how mobile workforce management technology drove massive operational and cost efficiencies for the recent Hurricane Ian.
In a blog series aiming to show what the digital utility of the future looks like, contractors are even more important to bring into the conversation than FTEs and the truth is they’ve been left behind in terms of innovation, my topic for today. Why?
Electric utilities are overworked and undermanned and they’re being asked to do more with less while improving safety and situational awareness. How?
It’s a mistake to think that utilities are slow to adopt new technology. Truth be told, we’re all for anything that helps us get the lights back on faster. But just because technology is new doesn’t mean it helps do that. Replacing paper-based processes with a fancy new device that requires 20 extra steps is a non-starter. Line crews will seek the path of least resistance even if that means paper and handwritten reports. Needless to say, end-user adoption is critical.
When the lights go out, our modern way of life stops working. Outages from storms are truly devastating events and throughout my career there’s nothing better than getting a round of applause from a neighborhood after restoring power. Getting the lights back on, that’s why most of us do what we do.