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Eversource Energy Implements Crew-Management Automation

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ARCOS has implemented its Crew Manager solution for Eversource Energy to increase completion rates for planned work. The resource management solution enables centralized crew planning that employees across the service territory can run during blue-sky days and major events. With centralized data about crews and resources, Eversource is able to operate more efficiently across 40 work centers in three states.

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Utility equipment: Crew callout and scheduling solution automated

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With the ARCOS® Callout and Scheduling solution, the 650-square-mile Turlock Irrigation District (TID), one of four California irrigation districts providing water and electricity, has reduced by up to 60 minutes the time it takes to identify and assemble crews for restoration work. The ARCOS technology replaced paper lists that the utility’s control center operators relied on to call out linemen available to return power after an outage.

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