I strongly believe no technology will replace the noble profession of being a lineman. To me, technology is here to improve our existing processes, situational awareness and customer satisfaction.
For several years, utilities and contractors have been exploring the use of new technology like drones. For example, utilities have flown drones to inspect transmission lines and shooting video of insulators and cross arms without having to send a worker to climb a tower. But what other technological changes – such as autonomous vehicles, artificial intelligence (AI) and robots – could improve utility performance in the years ahead? How will these technologies affect resource management? Will new, high-tech tools improve overall utility performance or just add to the complexity of resource management?