News Articles

The latest news on utility resource management

Alaskan Utility Automates Callout Due to Wildlife-Caused Outages

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ARCOS shares a little more about how our software has helped GVEC become the first Alaskan utility to fully automate callout. Read the latest article in TD World. http://bit.ly/2QhARiB

Understanding the Relationship between Utility Automation Platforms and CAIDI/SAIDI Metrics

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ARCOS helps you understand
In his latest Energy Central article, Jim Nowak, ARCOS Senior Director of Operational Services, lifts the veil on how utility automation platforms can improve CAIDI/SAIDI metrics.
Read about it here:

http://bit.ly/CaidiSaidi

You’ve got to automate the tactical, elminate the manual!

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Our very own Jim Nowak’s latest Electric, Light and Power article has been posted! Eliminating the negative can be hard, but automation can help!

https://www.elp.com/Electric-Light-Power-Newsletter/articles/2018/12/you-ve-got-to-automate-the-tactical-eliminate-the-manual.html

A RosterApps Q&A with Bruce Duff, ARCOS CEO

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Clay & Milk covered ARCOS’s acquisition of RosterApps via a Q&A with Bruce Duff, ARCOS CEO. Read it here: https://bit.ly/2AFT8jC

ARCOS Helps the Land of the Midnight Sun Roll Out Crews Quickly

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Electric Energy T&D magazine’s website published news of ARCOS’s contract with GVEA. Here’s the story: https://bit.ly/2E3baj6

ARCOS moose

ARCOS Founder Inducted Into BGSU 2018 Entrepreneurial Hall of Fame

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Our founder and visionary, Mitch McLeod, was inducted into the 2018 BGSU Paul J. Hooker Center for Entrepreneurial Leadership Hall of Fame.  Mitch set us on our path – and we are so incredibly proud of him.  Check out this video which pretty much sums up Mitch’s incredible leadership.  Only four inductees were chosen this year, and we think you’ll agree – this award is pretty special.

Paul J. Hooker Center for Entrepreneurial Leadership Hall of Fame 2018 – Mitch McCleod from Bowling Green State University.

…Mitch’s Acceptance Speech

Cleco Power Invests in Tool To Help Assess Storm Damage Recovery Costs

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As violent and damaging storms continue to wreak havoc on electricity distribution systems worldwide, it is becoming increasingly important for utilities to understand exactly how much money they spend on restoration costs for these events.

This week ARCOS announced that Cleco Power is implementing its solutions to help automate the way the utility responds to storms and major events within its service territory; restores service; and reports on associated costs with storm damage, with the primary focus for the tool being obtaining better insight on damage recovery costs.

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Is there a link between cybersecurity and preparedness plans?

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When was the last time you backed up your laptop, tablet or smartphone? I was recently asked whether or not there’s a link between cybersecurity and preparedness plans. If you have a good cybersecurity process in place, you’re always bracing for any situation – whether it’s an emergency response, a major storm, a terrorist attack, or other scenarios. Unlike a preparedness plan, which has a bit of a shelf life, a cybersecurity plan (and the technology underpinning it) changes daily.

With cybersecurity, you are (or should be) doing something daily to change the proverbial combination on your infrastructure’s lock.

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Putting data where the work is during disasters

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As of Sunday, September 16, CNN reported that about 760,000 customers were without power in the Carolinas due to the impact of Hurricane Florence. Cities like Wilmington, N.C., are inaccessible due to rising flood waters.

As utilities from across the country send crews to help Wilmington and other places recover from Florence, technologies like mobile digital computers (MDC), rugged laptops and GPS have put data into the hands of field crews. Just a few years ago, one utility I know of had a stack of manuals for each of its trucks–topics ranging from construction standards to payroll–that would stand four feet high if stacked cover to cover. The days of the paper manual are quickly vanishing. But putting data where the work happens isn’t just about giving field crews the technology they need to restore service.

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Teamwork through the Storm: How to Bridge Operational Disconnect

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A utility stands on the shoulders of its operation team–the people who keep the lights on, provide service for new customers and maintain or add to existing infrastructure. These teams include a supporting cast of dispatchers, supervisors, store room employees, supply chain professionals and schedulers.

Technology–such as outage management systems (OMS), work management systems (WMS), resource management platforms and damage assessment software–can link the team together, but not always. When daily or blue-sky operations shift to dark-sky work, some industry vets have called the changeover organized chaos. Utilities always bring the lights back on. But there can be disconnects as a team transitions from daily operations to restoration mode.

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