Ascend
AUTOMATE FLIGHT CREW STAFFING, CUT CANCELLATIONS BY 70%
Stop relying on manual processes that stall Irregular Operations (IROP) recovery. Ascend instantly applies complex union and FAA rules to assign qualified pilots in seconds, preventing costly cancellations and eliminating compliance risk.
Trusted by Fortune 150 & Utilities
ACCELERATE IROP RECOVERY AND REDUCE CANCELLATIONS
For airlines, Arcos Ascend puts speed, accuracy, and confidence at the center of every staffing decision. Ascend automates complex rule checks in real time, instantly ranks eligible pilots, and reaches them by voice, text, and app—confirming assignments in minutes. Every action is fully logged for transparency, helping airlines reduce grievance exposure and keep flights moving.
Without this automation, schedulers are forced to rely on phone calls, spreadsheets, and manual rule validation that can’t keep pace during IROPs or pilot shortages—slowing recovery and driving unnecessary cancellations.
Return to scheduled operations faster
Fill open trips in seconds
Cut cancellations and delays
Transparency your crews and auditors trust
Happier crews, higher retention
Fill open trips in seconds
Replace manual checks with instant, rules-driven staffing so operations keep flying during IROP and daily ops.
- Auto-validate seniority, rest, duty, and qualifications
- Multi-channel outreach reaches pilots on phone, text, and app
- Ranked offers ensure the most cost-efficient, compliant option
Cut cancellations and delays
Speed crew assignment and confirmations so flights depart on time and schedule recovery accelerates.
- Live view of accepts, declines, ETAs, and standbys
- Scenario tools model crew options and cost impact
- Priority logic accelerates IROP recovery across the network
Transparency your crews and auditors trust
Every attempt, response, and assignment is recorded for grievance defense and continuous improvement.
- Complete audit trail for bids, awards, overrides, and pay impacts
- Reports for compliance, performance, and trend analysis
- A single verifiable history reduces disputes and payouts
Happier crews, higher retention
Give pilots control and transparency with mobile self-service and fair, rules-aware offers. Satisfaction rises while grievances fall.
- View and accept open trips in the app with pay and legality shown
- Preferences and seniority honored automatically
- Clear audit trail lowers disputes and interruptions
RULES-DRIVEN COMPLIANCE & AUDIT TRAIL
Automatically enforce union agreements, company policies, and FAA rules on every assignment—then capture a complete, defensible log of each contact and decision to reduce errors and grievances.
RAPID MOBILIZATION & ASSIGNMENTS
Trigger one-button callouts across IVR, SMS, email, and mobile; Ascend contacts the right pilots in the compliant order so open trips are filled in minutes, not hours.
MOBILE CREW SELF-SERVICE
Give crews a single, secure app to view options, compare trips, and accept or decline instantly—no back-and-forth calls, faster acceptance, and happier flight crews.
ENTERPRISE-GRADE SECURITY & INTEROPERABILITY
SOC 2–compliant and cloud-based, Ascend integrates with your existing scheduling system for low-risk adoption within your mission-critical stack.
CREW SCHEDULING & SHIFT FILL
Capture labor, equipment, and travel in work context for contractors and employees—accelerating invoices, FEMA reimbursement, and insurance claims.
Accelerate Outage Restoration and Daily Work
Damage Assessment
Document damage during major outages in real time, with digital work packets that update from the field and expedite outage restoration and job execution from assignment through closeout.
Line Construction
Support complex, long-cycle construction projects by providing mobile access to digital redlining, GIS context, and materials management, ensuring crews can efficiently execute network expansion and capital projects.
Work Order Tracking
Close the loop between the back office and the field by tracking work progress, mobile work packets (including maps and safety notes), and verification live, ensuring clean, audit-ready data flows back to pillar systems.
Real-time Restoration Reporting
Utilize dashboards to gain immediate, centralized situational awareness across the system, providing real-time data to improve resource prioritization and generate more accurate ETRs.
TRUSTED ACROSS THE UTILITIES INDUSTRY
0 M
customers restored in one day
“Our team leaders downloaded the app before leaving home. We mobilized a large group, headed south, and everyone got hotel rooms the first night we arrived.”
0 K
square miles service area
“We needed to do more with fewer linemen while increasing our capital spend and work load – ARCOS is doing just that and improving our situational awareness.”
0 M
customers served
“We’re on the forefront of restoration because of our ongoing partnership with ARCOS and Mobile Workflows.”
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SCALABILITY, RELIABILITY & SECURITY
SCALABILITY
SCALABILITY
SCALABILITY
SCALABILITY
Trusted by Fortune 150 & Utilities
Why Airlines Choose Ascend to Cut Disruption Costs and
Reduce Cancellations
Recover Faster, Protect Revenue
- Up to 70% fewer cancellations
- Shorten IROP recovery by ~28 hours
- Achieve a 30-sec response
Compliance You Can Illustrate
- Enforce union, company, and FAA rules instantly with a policy-aware rules engine
- Time-stamped logs that reduce grievances
- Update once; rules apply everywhere
Crew-First and IT-Ready
- Pilots accept or decline in the app
- Greater employee control boosts satisfaction and retention
- Cloud-based, SOC 2, integrates with your Preferential Bidding Systems (PBS) and scheduler
A Single Control Center for Utility Operations
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DISCOVER HOW ARCOS CONNECTS
SOLUTIONS
INDUSTRIES
SYSTEM OF RECORD FOR SCHEDULES & AVAILABILITY
Real-time system of record for shifts, rosters, and crew status.
RULE‑BASED ELIGIBILITY & COMPLEX SHIFT ASSIGNMENT
Real-time system of record for shifts, rosters, and crew status.
ONE-BUTTON CALLOUTS
Real-time system of record for shifts, rosters, and crew status.
MULTI‑MODAL COMMUNICATION
Real-time system of record for shifts, rosters, and crew status.
SYSTEM OF RECORD FOR SCHEDULES & AVAILABILITY
ARCOS empowers the people who power the world by seamlessly connecting work, people, and assets—from the first callout to the final closeout.
SYSTEM OF RECORD FOR SCHEDULES & AVAILABILITY
ARCOS empowers the people who power the world by seamlessly connecting work, people, and assets—from the first callout to the final closeout.
SYSTEM OF RECORD FOR SCHEDULES & AVAILABILITY
ARCOS empowers the people who power the world by seamlessly connecting work, people, and assets—from the first callout to the final closeout.
SYSTEM OF RECORD FOR SCHEDULES & AVAILABILITY
ARCOS empowers the people who power the world by seamlessly connecting work, people, and assets—from the first callout to the final closeout.
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Trusted by Leading Utilities Across North America
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