ABOUT ARCOS
POWERING THE WORKFORCE
BEHIND THE GRID
Unify people, work, and systems to respond faster and execute safely across any event.
Trusted by Fortune 150 & Utilities
SHAPING THE FUTURE OF UTILITY RESILIENCE
MISSION
Our mission is to help utilities and critical infrastructure providers keep people safe and communities resilient by automating workforce management when every minute matters.
VISION
To be the trusted field operations platform that enables critical infrastructure agencies to run safe and reliable operations for their communities.
VALUES
Our company values form our culture, guide our day-to-day actions, and inspire our people towards a common goal of excellence.
ARCOS at a Glance
0
of the top 25 US utilities rely on Arcos.
0 %
of gas and electric meters in the United States are served by Arcos customers.
0 +
crews and employees rely on Arcos daily to stay connected and ready to respond.
OUR PEOPLE
MEET OUR LEADERS
Built for blue‑sky operations and storm‑mode surges; multi‑district and mutual‑aid scenarios without changing tools.
OUR INVESTORS
Vista Equity Partners
Vista is a global technology investor that specializes in enterprise software. Vista’s private market strategies seek to deliver differentiated returns through a proprietary and systematic approach to value creation developed and refined over the course of 25 years and 600+ transactions. Today, Vista manages a diversified portfolio of software companies that provide mission-critical solutions to millions of customers around the world. As of December 31, 2024, Vista had more than $100 billion in assets under management. Further information is available at vistaequitypartners.com. Follow Vista on LinkedIn, @Vista Equity Partners, and on X, @Vista_Equity.
Bain Capital
Founded in 1984, Bain Capital is one of the world’s leading private investment firms. We are committed to creating lasting impact for our investors, teams, businesses, and the communities in which we live. As a private partnership, we lead with conviction and a culture of collaboration, advantages that enable us to innovate investment approaches, unlock opportunities, and create exceptional outcomes. Our global platform invests across five focus areas: Private Equity, Growth & Venture, Capital Solutions, Credit & Capital Markets, and Real Assets. In these focus areas, we bring deep sector expertise and wide-ranging capabilities. Our Special Situations team focuses on capital solutions opportunities that provide companies flexible capital that meets their specific needs, coupled with deep operational, strategic and financial value-add capabilities. We have 24 offices on four continents, more than 1,850 employees, and approximately $185 billion in assets under management. To learn more, visit www.BainCapital.com.
Customer Steering Committee
BRINGING THE BEST MINDS IN THE BUSINESS TOGETHER
Comprised of experts from major electric and gas providers, energy companies, and other critical industry professionals, the Arcos Customer Steering Committee helps shape product innovations and enhancements — paving the way forward in resource management solutions.
AWARD WINNING
RECOGNIZED FOR GROWTH & INNOVATION
Inc. 5000
Recognized as one of America’s fastest-growing private companies, making the list seven times.
COLUMBUS BUSINESS FIRST FAST 50
Ranked among Central Ohio’s 50 fastest-growing companies for outstanding growth and performance.
BIZTECH AWARD – OUTSTANDING PRODUCT
Honored for innovation in keeping utilities, airlines, and manufacturers running with reliable workforce solutions.