Crew & Event Logistics
COORDINATE EVENT LOGISTICS FOR ALL CREWS IN A SINGLE SYSTEM
Seamlessly track, onboard, and dispatch all crews—native, contractors, and mutual aid—with powerful capabilities for two-way communications and lodging. Scale faster during major events and close out with audit-ready documentation.
Trusted by Fortune 150 & Utilities
KEEP RESTORATION MOVING WITH CONNECTED, SCALABLE CREW LOGISTICS
End-to-End Crew Coordination & Confident Cost Recovery
Unify Crew Management
Improve Cost Recovery
Simplify Event Logistics
Coordinate Every Crew in A Single Solution
A unified source of truth gives you real-time visibility into every crew’s status and location for rapid scaling, efficient scheduling, and seamless collaboration.
- Rapid event scaling with live crew visibility
- Reduced onboarding steps for external crews
- Accurate skill mix and resource planning
Audit-Ready Documentation from Day One
Time, materials, and expenses are captured as verified field activity. Accurate end-to-end data streamlines reporting.
- Defensible cost records used for FEMA and invoicing
- Automated cost validation reduces reconciliation time
- Complete activity trail for regulatory reviews
- FEMA submissions become faster and more defensible
Manage Lodging, Meals, and Provisioning
Digitize logistics end-to-end to track every resource provisioned during an event, keeping records aligned to crews and work packages.
- Streamlined logistics and complete documentation for cost recovery
- Detailed histories of resources used and activities performed simplify compliance
- Convoy movement and lodging status remain visible in real time
From Activation to Closeout: How ARCOS Works
Rapidly Mobilize Compliant Crews
Rules-driven callouts assemble qualified crews in minutes; every outreach and acceptance is captured.
Gain Real-Time Visibility into All Crews
One system for scheduling and job status across native crews, contractors, and mutual aid. Plan more effectively with real-time convoy tracking.
Standardize Field Execution & Data Capture
Digital workflows capture photos, GIS, notes, and e-signatures; the process and data is consistent across all crews.
Connect with Crews For Critical Needs
Two-way texting embedded in Arcos Crew Manager centralizes crew communication and improves the ability of operations teams to respond and update crews.
Customer Stories
Crew Management Built for Event Response
“The other huge benefit is during storms. Before we automated the management of crews, it would take us up to 4 hours to even be able to say, ‘This is how many crews we have, and here’s where they are.’ Now we’ve reduced an 11-step process to an easy, four-step process that shows us who we have on site, right away.”
“The biggest benefit is efficiency. It can be difficult to recognize how cumbersome your process is until you move to a better system. Now that we’ve experienced the value [of Arcos], we could never go back to our previous process.”
“That playback is akin to a sports team watching film from its last game to analyze how well it did. With a paper-based system, preparing for a forecasted storm would likely leave time for laying out only one scenario that’s largely based on past experience.”
Discover How ARCOS Connects
ARCOS Crew Manager
Real-time status and scheduling for native, contractor, and mutual-aid crews.
ARCOS Mobile Workbench
Mobile workflows for damage assessment and restoration that connect field crews and back office staff in real time.
ARCOS Callout
Assemble compliant crews in minutes with a rules-driven engine.
PREHEADER
DISCOVER HOW ARCOS CONNECTS
PRODUCTS
INDUSTRIES
SCHEDULING & AVAILABILITY
Real-time system of record for shifts, rosters, and crew status.
CREW CALLOUTS
Real-time system of record for shifts, rosters, and crew status.
MOBILE ACCESS
Real-time system of record for shifts, rosters, and crew status.
COMPLIANCE & REPORTING
Real-time system of record for shifts, rosters, and crew status.
OnCommand Suite
A Single Control Center for Utility Operations
Field Crews
Manage your utility workforce with automated callout, scheduling, and real-time field coordination tools.
Native Contractors
Coordinate internal contractor resources with mobile access for assignments, time tracking, and compliance.
3rd-Party Contractors
Standardize external contractor work execution with streamlined mobile tools and expense tracking.
Mutual Aid
Request and manage external utility resources seamlessly within your existing crew management system.
ICS Roles
Assign and track Incident Command System roles for coordinated emergency response and compliance.
Assess & Restore
Document damage and coordinate restoration efforts in real time during outages and storm events.
Line Construction
Execute network expansion and capital projects with digital workflows and GIS-enabled mobile tools.
Customer Service
Enable two-way communication for outage reporting, service requests, and billing notifications.
Asset Inspection & Maintenance
Maintain compliant digital records of asset condition with automated notifications and GIS capture.
Vegetation Management
Plan, execute, and report on vegetation work with integrated GIS-native lifecycle management.
Grid Modernization
Support system upgrades and technology deployments with digital workflows and project tracking.
