ELECTRIC
ADVANCE SAFETY, RELIABILITY, AND CUSTOMER SATISFACTION
Arcos provides electric utilities with a single operational control tower that connects people, work, and data across the full operational lifecycle.
Trusted by 23 of the Top 25 U.S. Electric Utilities and Hundreds of Co-ops and Public Power Providers
ACHIEVE YOUR RELIABILITY, RISK, AND FINANCIAL GOALS
Arcos gives electric utilities a single control center to mobilize crews faster, coordinate work across the grid, and capture accurate field data as it happens. With clear visibility into people, jobs, and progress, utilities can improve SAIDI and CAIDI, execute capital plans confidently, and back every dollar with consistent, verifiable records.
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reduction in broken bill payment arrangements with automated text alerts.
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faster response times to get crews into the field and repairs underway to restore service.
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of the top 25 utilities in the US use Arcos to orchestrate crews, work, and data across daily operations and storm events.
EVERY CREW, EVERY TYPE OF WORK IN ONE CONTROL TOWER
- Unify mobilization, field execution, customer communication, and reporting in a single operational layer for blue-sky and gray-sky operations
- Apply rules-driven automation to crew callouts and work decisions, reducing labor, safety, and compliance risk while speeding restoration
- Turn field activity into audit-ready evidence that supports regulatory reporting, rate cases, FEMA claims, and internal performance reviews
AN INTEGRATED SUITE FOR ELECTRIC OPERATIONS
Arcos Callout
Mobilize qualified restoration crews in minutes with full compliance and a clean audit trail.
Arcos Crew Manager
Orchestrate native, non-native, and mutual aid resources in one operational view.
Arcos Assess & Restore
Guide field work with digital packets and capture verifiable evidence as tasks are completed.
Arcos Clearion
Proactive vegetation and wildfire maintenance mitigation.
Arcos TextPower
Automated alerts for outages, billing notifications, and conservation campaigns.
ONE SUITE FOR EVERY DAY AND ANY STORM
Blue-Sky Ops
Gray Sky Ops
Optimize grid modernization and maintenance programs
Use Arcos to plan and staff inspections, vegetation management, and grid modernization projects based on skilled resource availability. Digital work order tracking keeps jobs moving, reduces rework, and ensures every inspection, asset check, and planned outage produces clean, reusable data.
Mobilize faster and coordinate every restoration event
When storms hit, Arcos automatically assembles compliant crew mixes, tracks native, contractor, and mutual-aid crews in real time, and feeds outage and damage data back to OMS, ADMS, and GIS. Operations teams see one picture of the event, tighten ETRs, and communicate accurately with customers, regulators, and local officials.
OnCommand Suite
Built to Work with Your Stack
Field Crews
Manage your utility workforce with automated callout, scheduling, and real-time field coordination tools.
Native Contractors
Coordinate internal contractor resources with mobile access for assignments, time tracking, and compliance.
3rd-Party Contractors
Standardize external contractor work execution with streamlined mobile tools and expense tracking.
Mutual Aid
Request and manage external utility resources seamlessly within your existing crew management system.
ICS Roles
Assign and track Incident Command System roles for coordinated emergency response and compliance.
Assess & Restore
Document damage and coordinate restoration efforts in real time during outages and storm events.
Line Construction
Execute network expansion and capital projects with digital workflows and GIS-enabled mobile tools.
Customer Service
Enable two-way communication for outage reporting, service requests, and billing notifications.
Asset Inspection & Maintenance
Maintain compliant digital records of asset condition with automated notifications and GIS capture.
Vegetation Management
Plan, execute, and report on vegetation work with integrated GIS-native lifecycle management.
Grid Modernization
Support system upgrades and technology deployments with digital workflows and project tracking.
Powerful Connections For Faster, Safer Response
Crew & Event Logistics
Manage end-to-end logistics during major events, including lodging, feeding, and provisioning crews with detailed record-keeping capabilities.
Damage Assessment
Document damage during major outages in real time, with digital work packets that update from the field and expedite outage restoration and job execution from assignment through closeout.
Regulatory Reporting
Generate comprehensive compliance reports that roll up historical and active work data, including detailed timestamps and ownership, simplifying the reporting process to satisfy regulators and secure successful rate cases.
Closeout & Cost Recovery
Ensure efficient post-event closeout by capturing complete and accurate cost information (labor, material, equipment) during restoration, which is critical for supporting FEMA reimbursement, contractor invoice reconciliation, and successful cost recovery efforts.
LEARN MORE ABOUT HOW ARCOS INTEGRATES WITH YOUR EXISTING SOLUTIONS
Trusted by 23 of the Top 25 U.S. Electric Utilities and Hundreds of Co-ops and Public Power Providers
PREHEADER
DISCOVER HOW ARCOS CONNECTS
SOLUTIONS
PRODUCTS
CREW CALLOUT
Real-time system of record for shifts, rosters, and crew status.
WORK ORDER TRACKING
Real-time system of record for shifts, rosters, and crew status.
REAL-TIME STORM RESTORATION REPORTING
Real-time system of record for shifts, rosters, and crew status.
STORM CLOSEOUT & COST RECOVERY MANAGEMENT
Real-time system of record for shifts, rosters, and crew status.
ARCOS CALLOUT
Real-time system of record for shifts, rosters, and crew status.
ARCOS CREW MANAGER
Real-time system of record for shifts, rosters, and crew status.
MOBILE WORKBENCH
Real-time system of record for shifts, rosters, and crew status.
CLEARION
Real-time system of record for shifts, rosters, and crew status.
SEE MORE NEWS
GROW YOUR BUSINESS WITH ARCOS
Scheduling & Overtime
Storm Response
Crew Callout
Field Visibility
Mobile Work
Compliance & Reporting
MUTUAL AID
Scheduling & Overtime
Storm Response
Crew Callout
Field Visibility
Mobile Work
Compliance & Reporting
MUTUAL AID