Water
RESTORATION AND MAINTENANCE THAT KEEPS SERVICE FLOWING
For water utilities, Arcos helps streamline crew mobilization, unify plant-to-pipe operations, and secure audit-ready records.
Trusted by Top Water Utilities
UNIFIED CREW ORCHESTRATION FOR FASTER RESPONSE AND CLEANER RECORDS
Arcos centralizes mobilization, scheduling, and documentation in a single control center. Automated callouts, coordinated scheduling across plants and distribution/collection, and built-in job closeout ensure work and crew data is captured accurately as work happens.
Union and on-call rules are applied automatically, restorations move faster, and every event is backed by clean, consistent data—supporting cost recovery, rate cases, and public trust.
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faster dispatch so leaks and breaks are contained quickly and safely.
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increase in acceptance rates so overtime and emergency shifts staff in minutes.
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reduction in grievances by leveraging a rules engine that automatically applies union, on-call, overtime, and fatigue policies.
A SINGLE SUITE FOR DAILY WORK AND RESTORATION
- Apply union, schedule, and on-call rules automatically to every mobilization—daytime, after-hours, and restoration events
- Track crews from activation to closeout with a single real-time view of activity in the field
- Connect field crews and back-office teams in real time to close out work more quickly and maintain uninterrupted service
Bring together crews, work, and key systems of record
ARCOS Callout
Automated, rules-based crew callout that fills shifts and emergency crews in minutes while enforcing union, on-call, safety, and fatigue policies.
ARCOS Crew Manager
A real-time view of internal and contractor crews so supervisors can rebalance resources as main breaks, overflows, and outages evolve.
ARCOS Mobile Workbench
Mobile digital work packets and checklists that guide crews through safe, consistent execution and capture field proof of every action.
Arcos TextPower
Automated alerts that keep customers informed of boil-water notifications and outage restoration estimates.
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ONE PLATFORM FOR EVERY RESOURCE AND WORK TYPE
BLUE SKY DAY OPERATIONS
GRAY SKY DAY OPERATIONS
BLUE SKY DAY OPERATIONS
GRAY SKY DAY OPERATIONS
System Integrations
Built to Work with Your Stack
Field Crews
Manage your utility workforce with automated callout, scheduling, and real-time field coordination tools.
Native Contractors
Coordinate internal contractor resources with mobile access for assignments, time tracking, and compliance.
3rd-Party Contractors
Standardize external contractor work execution with streamlined mobile tools and expense tracking.
Mutual Aid
Request and manage external utility resources seamlessly within your existing crew management system.
ICS Roles
Assign and track Incident Command System roles for coordinated emergency response and compliance.
Assess & Restore
Document damage and coordinate restoration efforts in real time during outages and storm events.
Line Construction
Execute network expansion and capital projects with digital workflows and GIS-enabled mobile tools.
Customer Service
Enable two-way communication for outage reporting, service requests, and billing notifications.
Asset Inspection & Maintenance
Maintain compliant digital records of asset condition with automated notifications and GIS capture.
Vegetation Management
Plan, execute, and report on vegetation work with integrated GIS-native lifecycle management.
Grid Modernization
Support system upgrades and technology deployments with digital workflows and project tracking.
Accelerate Outage Restoration and Daily Work
Crew Callout
Automate crew mobilization using a complex rules engine to fill shifts in minutes, in full compliance with union and regulatory rules.
Crew & Contractor Management
Standardize work execution and data capture across third-party contractors by giving them an easy-to-use, single mobile application for assignments, time tracking, and expense capture.
Regulatory Reporting
Generate comprehensive compliance reports that roll up historical and active work data, including detailed timestamps and ownership, simplifying the reporting process to satisfy regulators and secure successful rate cases.
Work Order Tracking
Close the loop between the back office and the field by tracking work progress, mobile work packets (including maps and safety notes), and verification live, ensuring clean, audit-ready data flows back to pillar systems.
LEARN MORE ABOUT HOW ARCOS INTEGRATES WITH YOUR EXISTING SOLUTIONS
Trusted by Top Utilities
ABOUT ARCOS
Discover How ARCOS Connects
ARCOS CALLOUT
Automated, rules-based crew callout that fills shifts and emergency crews in minutes while enforcing union, on-call, safety, and fatigue policies across water and wastewater operations.
ARCOS CREW MANAGER
Automated, rules-based crew callout that fills shifts and emergency crews in minutes while enforcing union, on-call, safety, and fatigue policies across water and wastewater operations.
ARCOS MOBILE WORKBENCH
Automated, rules-based crew callout that fills shifts and emergency crews in minutes while enforcing union, on-call, safety, and fatigue policies across water and wastewater operations.
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DISCOVER HOW ARCOS CONNECTS
SOLUTIONS
PRODUCTS
SYSTEM OF RECORD FOR SCHEDULES & AVAILABILITY
Real-time system of record for shifts, rosters, and crew status.
RULE‑BASED ELIGIBILITY & COMPLEX SHIFT ASSIGNMENT
Real-time system of record for shifts, rosters, and crew status.
ONE-BUTTON CALLOUTS
Real-time system of record for shifts, rosters, and crew status.
MULTI‑MODAL COMMUNICATION
Real-time system of record for shifts, rosters, and crew status.
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GROW YOUR BUSINESS WITH ARCOS
Scheduling & Overtime
Storm Response
Crew Callout
Field Visibility
Mobile Work
Compliance & Reporting
MUTUAL AID
Scheduling & Overtime
Storm Response
Crew Callout
Field Visibility
Mobile Work
Compliance & Reporting
MUTUAL AID