Critical Infrastructure
ACCELERATE YOUR CRITICAL INFRASTRUCTURE OPERATIONS
Arcos gives critical infrastructure organizations a single operational control center, connecting crews, work, and key systems of record to improve response and results. Whether focusing on daily operations or coordinating large-scale event response, you’ll improve visibility, mobilize in minutes instead of hours, and capture audit-ready proof for regulators and finance.
Trusted by Leading Critical Infrastructure Organizations across North America
A CENTRAL CONTROL TOWER FOR FASTER, MORE RELIABLE RESPONSE
ONE CONTROL TOWER FOR EVERY SHIFT AND EVERY EVENT
A single connected suite for critical infrastructure operations
Crew Callout
Automate the entire mobilization process using a complex rules engine to fill shifts in minutes, in full compliance with union and regulatory rules to virtually eliminate grievances.
Asset Inspection
Maintain fully digital, compliant records of asset condition and maintenance history, with automated notifications and work ticket creation as the latest inspections are required.
Work Order Management
Close the loop between the back office and the field by tracking work progress, mobile work packets (including maps and safety notes), and verification live, ensuring clean, audit-ready data flows back to key systems.
Crew Scheduling
Optimize daily and long-term scheduling by providing employee self-service tools for shift bidding, trading, and time/attendance tracking, reducing administrative costs and improving employee retention and satisfaction.
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ONE PLATFORM FOR EVERY RESOURCE AND WORK TYPE
BLUE SKY DAY OPERATIONS
GRAY SKY DAY OPERATIONS
BLUE SKY DAY OPERATIONS
GRAY SKY DAY OPERATIONS
OnCommand Suite
ARCOS ONCOMMAND: ONE SYSTEM FOR PEOPLE, WORK, AND RESOURCES
Field Crews
Manage your utility workforce with automated callout, scheduling, and real-time field coordination tools.
Native Contractors
Coordinate internal contractor resources with mobile access for assignments, time tracking, and compliance.
3rd-Party Contractors
Standardize external contractor work execution with streamlined mobile tools and expense tracking.
Mutual Aid
Request and manage external utility resources seamlessly within your existing crew management system.
ICS Roles
Assign and track Incident Command System roles for coordinated emergency response and compliance.
Assess & Restore
Document damage and coordinate restoration efforts in real time during outages and storm events.
Line Construction
Execute network expansion and capital projects with digital workflows and GIS-enabled mobile tools.
Customer Service
Enable two-way communication for outage reporting, service requests, and billing notifications.
Asset Inspection & Maintenance
Maintain compliant digital records of asset condition with automated notifications and GIS capture.
Vegetation Management
Plan, execute, and report on vegetation work with integrated GIS-native lifecycle management.
Grid Modernization
Support system upgrades and technology deployments with digital workflows and project tracking.
Connect every phase of work, from callout to closeout
Arcos Crew Manager
Track, deploy, and communicate with every crew in one system
- Centralize crew data, locations, and availability.
- Use detailed crew data to put the right people on the right work.
Arcos RosterApps
Guarantee compliance with complex regulations and schedules as your employees take on shifts.
- Customize your rules engine to match your unique needs.
- Log every outreach, response, and award in an audit trail.
Arcos Assess & Restore
Connect field crews to operations teams in real time.
- Capture photos, notes, GPS, and e-signatures as work happens.
- Track job status and crew utilization in one shared view.
Arcos TextPower
Fast, reliable SMS alerts for customers and field crews.
- Automate outage notifications to customers
- Connect field crews and back office teams for centralized real-time communications
Trusted by Leading Critical Infrastructure Organizations across North America
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DISCOVER HOW ARCOS CONNECTS
SOLUTIONS
PRODUCTS
CREW CALLOUT
Automate the entire mobilization process using a complex rules engine to fill shifts in minutes, in full compliance with union and regulatory rules to virtually eliminate grievances.
CREW SCHEDULING & SHIFT FILL
Real-time system of record for shifts, rosters, and crew status.
VEGETATION MANAGEMENT
Real-time system of record for shifts, rosters, and crew status.
STORM CLOSE OUT & COST RECOVERY
Real-time system of record for shifts, rosters, and crew status.
ARCOS CALLOUT
Automate the entire mobilization process using a complex rules engine to fill shifts in minutes, in full compliance with union and regulatory rules to virtually eliminate grievances.
ARCOS CREW MANAGER
Real-time system of record for shifts, rosters, and crew status.
ARCOS MOBILE WORKBENCH
Real-time system of record for shifts, rosters, and crew status.
CLEARION
Real-time system of record for shifts, rosters, and crew status.
