Assess & Restore
BLUE SKY AND GREY SKY WORK IN A SINGLE APP
Arcos Assess & Restore (formerly Mobile Workbench) connects the Arcos OnCommand suite to the field, providing real-time visibility into planned and unplanned work status and digitized workflows for crews in the field. Crews accelerate work with digital workflows, offline maps, safety checklists, and photo/GPS closeout that help finish jobs safely and quickly and restore service sooner.
Trusted by Top Critical Infrastructure Operators
REAL-TIME VISIBILITY AND STREAMLINED WORKFLOWS FOR EVERY CREW
Assess & Restore puts crews and back-office teams into one shared digital workflow so that work can be assigned, executed, and verified in real time. Field teams have everything they need at their fingertips, and operations teams gain live progress updates to deliver more accurate ETRs and make faster decisions.
By replacing scattered apps and paper packets with a single mobile platform, utilities eliminate delays, improve coordination, and keep emergency response moving.
Real-time Updates Accelerate Restoration & Daily Work
Real-time Alignment
Execute Anywhere
Document Dynamically
Close Out Faster
Real-time Alignment
Digital workflows for asset inspections, damage assessment and restoration, and line construction.
- Prioritize and reassign work in real time; updates reach every crew immediately
- Quickly route information to the right crews at the right time
- Easily attach photos, maps, safety notes, and as-built designs to each digital work packet
Execute Anywhere
One app brings together maps, documentation, time tracking, and attachments.
- Execute and track required safety briefings before work begins
- Photo, barcode, and GPS capture at the asset for confident closeout
- Asynchronous updates trigger automatically whenever connectivity is available
- Pre-populated fields minimize typing and increase wrench time
Document Dynamically
Replace paper packets with consistent digital evidence that accelerates closeout.
- Automatically track time, location, approvals, and photos
- Supervisors see live status by feeder, zone, or crew
- Dashboards summarize cycle times and bottlenecks to accelerate completion
Close Out Faster
Evidence rolls up into clean closeout packages for cost recovery and compliance.
- Automatic updates via integration to GIS, EAM, and ERP/CIS
- Support for generating required FEMA documentation
- Exportable reports for regulators and finance
POWERFUL AUTOMATED INTEGRATIONS
Photos, e-signatures, GPS coordinates, and notes auto-attach to the work packets and write back to systems of record including GIS, OMS, EAM in near real time. Damage assessments can flow straight to active crews for repair and closeout.
MATERIALS AND ASSET TRACKING
Scan parts and equipment, log materials used, and update asset condition to control spend, prevent loss, and document claims.
CONSTRUCTION AND DIGITAL REDLINING
Deliver up-to-date digital circuit diagrams for crews to redline as-builts in the field; changes sync back for design review and accurate records.
AUTOMATED TIME AND EXPENSE
Capture labor, equipment, and travel in work context for contractors and employees—accelerating invoices, FEMA reimbursement, and insurance claims.
Accelerate Outage Restoration and Daily Work
Damage Assessment
Document damage during major outages in real time, with digital work packets that update from the field and expedite outage restoration and job execution from assignment through closeout.
Work Order Tracking
Close the loop between the back office and the field by tracking work progress, mobile work packets (including maps and safety notes), and verification live, ensuring clean, audit-ready data flows back to pillar systems.
Real-time Restoration Reporting
Utilize dashboards to gain immediate, centralized situational awareness across the system, providing real-time data to improve resource prioritization and generate more accurate ETRs.
TRUSTED ACROSS THE UTILITIES INDUSTRY
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customers restored in one day.
“Our team leaders downloaded the app before leaving home. We mobilized a large group, headed south, and everyone got hotel rooms the first night we arrived.”
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square miles service area.
“We needed to do more with fewer linemen while increasing our capital spend and work load – Arcos is doing just that and improving our situational awareness.”
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customers served.
“We’re on the forefront of restoration because of our ongoing partnership with Arcos.”
PREHEADER
SCALABILITY, RELIABILITY & SECURITY
SCALABILITY
SCALABILITY
SCALABILITY
SCALABILITY
Why utilities choose Arcos to accelerate field work
More work, less rework
- Pre-populated fields and guided steps
- Required checks and validations capture clean data the first time
- Fewer jobs require rework
Faster validated restoration
- Photo, GPS, and signature evidence captured at the asset
- Live write-back to GIS, OMS, and EAM keeps supervisors in sync
- Exportable reports for claims, FEMA, and regulators
One app for every crew and every job
- Employees, contractors, and mutual aid in the same simple app
- Works online or offline with automatic sync
- Lower training time and speed up onboarding
A Single Control Center for Utility Operations
Field Crews
Manage your utility workforce with automated callout, scheduling, and real-time field coordination tools.
Native Contractors
Coordinate internal contractor resources with mobile access for assignments, time tracking, and compliance.
3rd-Party Contractors
Standardize external contractor work execution with streamlined mobile tools and expense tracking.
Mutual Aid
Request and manage external utility resources seamlessly within your existing crew management system.
ICS Roles
Assign and track Incident Command System roles for coordinated emergency response and compliance.
Assess & Restore
Document damage and coordinate restoration efforts in real time during outages and storm events.
Line Construction
Execute network expansion and capital projects with digital workflows and GIS-enabled mobile tools.
Customer Service
Enable two-way communication for outage reporting, service requests, and billing notifications.
Asset Inspection & Maintenance
Maintain compliant digital records of asset condition with automated notifications and GIS capture.
Vegetation Management
Plan, execute, and report on vegetation work with integrated GIS-native lifecycle management.
Grid Modernization
Support system upgrades and technology deployments with digital workflows and project tracking.
PREHEADER
DISCOVER HOW ARCOS CONNECTS
SOLUTIONS
INDUSTRIES
SYSTEM OF RECORD FOR SCHEDULES & AVAILABILITY
Real-time system of record for shifts, rosters, and crew status.
RULE‑BASED ELIGIBILITY & COMPLEX SHIFT ASSIGNMENT
Real-time system of record for shifts, rosters, and crew status.
ONE-BUTTON CALLOUTS
Real-time system of record for shifts, rosters, and crew status.
MULTI‑MODAL COMMUNICATION
Real-time system of record for shifts, rosters, and crew status.
SYSTEM OF RECORD FOR SCHEDULES & AVAILABILITY
ARCOS empowers the people who power the world by seamlessly connecting work, people, and assets—from the first callout to the final closeout.
SYSTEM OF RECORD FOR SCHEDULES & AVAILABILITY
ARCOS empowers the people who power the world by seamlessly connecting work, people, and assets—from the first callout to the final closeout.
SYSTEM OF RECORD FOR SCHEDULES & AVAILABILITY
ARCOS empowers the people who power the world by seamlessly connecting work, people, and assets—from the first callout to the final closeout.
SYSTEM OF RECORD FOR SCHEDULES & AVAILABILITY
ARCOS empowers the people who power the world by seamlessly connecting work, people, and assets—from the first callout to the final closeout.
Explore the ARCOS OnCommand Suite
Arcos Crew Manager
Orchestrate all native, contractor, and mutual aid crews in one shared system.
Arcos Callout
Automate compliant crew assembly in minutes, not hours.
Arcos Clearion
Manage vegetation and asset inspection proactively using a GIS-native platform.
SEE MORE NEWS
Trusted by Leading Utilities Across North America
Scheduling & Overtime
Storm Response
Crew Callout
Field Visibility
Mobile Work
Compliance & Reporting
MUTUAL AID
Scheduling & Overtime
Storm Response
Crew Callout
Field Visibility
Mobile Work
Compliance & Reporting
MUTUAL AID