Hurricane Helene in September 2024 offered unprecedented challenges for American Electric Power (AEP), leaving approximately 282,000 customers without power across Virginia, West Virginia, and Tennessee. The storm's impact was compounded by historic flooding, extensive tree damage, and debris that severely limited access to damaged electrical systems.

Join us as we sit down with AEP’s Glenn Edwards for an in-depth look at the most destructive storm to impact their Appalachian territory since the 2012 derecho. This webinar will examine the strategies and operational excellence that earned AEP recognition from EEI for their recovery efforts following this historic weather event.

Attendees will learn: 

  • How AEP mobilized resources for an estimated 1 million work hours over 10 days
  • Coordinating restoration efforts across three states amid transportation and access challenges
  • Managing workforce safety in hazardous conditions including flooding and debris
  • How previous experience from the April 2024 historic weather event informed Helene response strategies
  • Scalable approaches for utilities facing similar extreme weather challenges

 

This session will provide utility professionals with actionable insights into emergency preparedness, resource management, and recovery operations drawn from one of the most significant storm responses in recent Appalachian history.