Closeout & Cost Recovery
CONFIDENT EVENT CLOSEOUT & FASTER COST RECOVERY
Arcos brings together response data and field evidence into a single source of truth, creating complete, audit-ready reimbursement packages that accelerate closeout and protect every recovery dollar.
Trusted by Fortune 150 & Utilities
OPERATIONAL INTELLIGENCE THAT DRIVES FASTER REIMBURSEMENT
Arcos helps deliver faster reimbursement and event closeout with reduced administrative lift. Resource allocation decisions, crew activity, and field evidence live together in one connected system.
With automated capture of time and expense documentation, operations teams avoid manual reconstruction after the fact, and can submit FEMA-ready support that stands up to scrutiny.
Turn Operational Activity Into FEMA-Ready Documentation
Financial Assurance
Regulatory Assurance
Centralized Visibility
Accelerate FEMA Reimbursement and Closeout
Crew time and expenses are recorded in context as work happens, eliminating guesswork and reducing disputes.
- Faster cost recovery backed by defensible evidence
- Automated cost capture from field tools and resource systems
Complete Documentation Packages for Regulators
Roll up historical and event-specific work into standardized reports aligned to regulator expectations.
- Fewer follow-ups, faster approvals
- Digital proof trail and clear chain of custody
One View of Work, Crews, and Progress
Blend system data, crew status, and field evidence for real-time situational awareness and consistent post-event reporting.
- More accurate ETRs and resource allocation
- Live dashboards powered by a unified operational data model
From Activation to Closeout: How ARCOS Works
Build a Single Source of Truth
Integrate data from across your operations into a unified model that supports FEMA-ready reporting.
Capture Evidence as Work Happens
Photos, GPS location, timestamps, and e-signatures sync online or offline, creating verifiable, time-bound evidence without extra steps.
Prove Resource Deployment with Confidence
Assignment history, mobilization decisions, and acceptance logs clearly document who worked where and when, supporting reimbursement and reducing disputes.
Generate Reimbursement Packages
Produce documentation packets with fully traceable evidence and summary narratives tailored to FEMA and local jurisdictions.
Customer Stories
Trusted by Leading Utilities
Across North America
“The other huge benefit is during storms. Before we automated the management of crews, it would take us up to 4 hours to even be able to say, ‘This is how many crews we have, and here’s where they are.’ Now we’ve reduced an 11-step process to an easy, four-step process that shows us who we have on site, right away.”
Kimberly A. Smith
Director, Emergency Preparedness
ComEd, An Exelon Company
“The biggest benefit is efficiency. It can be difficult to recognize how cumbersome your process is until you move to a better system. Now that we’ve experienced the value [of Arcos], we could never go back to our previous process.”
Frederick J. Rumery
Supervisor, Project Management
Lincoln Electric Systems
“That playback is akin to a sports team watching film from its last game to analyze how well it did. With a paper-based system, preparing for a forecasted storm would likely leave time for laying out only one scenario that’s largely based on past experience.”
Ronnie Wise
Distribution Operations Manager
Southern Maryland Electric Cooperative
A Complete, Accurate Picture of Operations
PREHEADER
DISCOVER HOW ARCOS CONNECTS
PRODUCTS
INDUSTRIES
SCHEDULING & AVAILABILITY
Real-time system of record for shifts, rosters, and crew status.
CREW CALLOUTS
Real-time system of record for shifts, rosters, and crew status.
MOBILE ACCESS
Real-time system of record for shifts, rosters, and crew status.
COMPLIANCE & REPORTING
Real-time system of record for shifts, rosters, and crew status.
OnCommand Suite
A Single Control Center for Utility Operations
Field Crews
Manage your utility workforce with automated callout, scheduling, and real-time field coordination tools.
Native Contractors
Coordinate internal contractor resources with mobile access for assignments, time tracking, and compliance.
3rd-Party Contractors
Standardize external contractor work execution with streamlined mobile tools and expense tracking.
Mutual Aid
Request and manage external utility resources seamlessly within your existing crew management system.
ICS Roles
Assign and track Incident Command System roles for coordinated emergency response and compliance.
Assess & Restore
Document damage and coordinate restoration efforts in real time during outages and storm events.
Line Construction
Execute network expansion and capital projects with digital workflows and GIS-enabled mobile tools.
Customer Service
Enable two-way communication for outage reporting, service requests, and billing notifications.
Asset Inspection & Maintenance
Maintain compliant digital records of asset condition with automated notifications and GIS capture.
Vegetation Management
Plan, execute, and report on vegetation work with integrated GIS-native lifecycle management.
Grid Modernization
Support system upgrades and technology deployments with digital workflows and project tracking.
Streamline Every Step of Event Reporting
Work Order Tracking
Real-time progress flows automatically into event and reimbursement documentation.
Damage Assessment & Repair
Photos, GPS, and timestamps roll directly into event packages to support claims and cost recovery.
Contractor Management
One app for assignments, time, and expenses ensures consistent, defensible third-party data capture.
SEE MORE NEWS
Trusted by Leading Utilities Across North America
Scheduling & Overtime
Storm Response
Crew Callout
Field Visibility
Mobile Work
Compliance & Reporting
MUTUAL AID
Scheduling & Overtime
Storm Response
Crew Callout
Field Visibility
Mobile Work
Compliance & Reporting
MUTUAL AID